Fareed Dhanji Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Canada Area

• Building and maintaining strong, long-lasting customer relationships• Operating as the lead point of contact for any and all business matters specific to accounts• Develop trusted advisor relationships with key accounts• Clearly communicate the progress of monthly/quarterly initiatives• Forecast and track key account metrics• Assist with challenging client requests or issue escalations as needed

Quoting: Determine client needs and budget for: laptops, desktops, servers and all network equipment including network critical infrastructure. Quote said parts and modify quote as necessary. Ordering:Once approved, price parts from multiple vendors or third part sources, negotiate rates for pricing and shipping, ensure parts arrive on time for service team deployment, RMA administration when necessaryInvoicing:Once parts are deployed, invoice clients for hardware and software using CRM and QuickBooksAccounts Payable:Enter Vendor Bills into QuickBooks and prepare weekly accounts payable reportReporting:Report sales and services used to all required vendors including; Microsoft, VMWare, Lenovo etc. Perform company inventory asset reportingSales Certifications/Expertise: Cisco, VMWare, Lenovo Systems, IBM Systems, Quosal, Connectwise, DIgium, Office 365

Business Management

Micro Computer Specialist