Farees Poad Email & Phone Number

Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

1) Ensuring day to day discipline of store personnel, operations, customer service quality are maintained.2) Doing market research on competitors in the respective areas.3) Work with the Area Manager to achieve monthly sales target in the respective areas.3) Work with Billing department to escalate any billing issues.4) Working with the QA team to ensure quality assurance.5) Developing a complete understanding of client needs.6) Managing communications between core company departments, and the business unit.7) Working with the business unit head on commercial focus, relative to local competition8) Maintaining store operational discipline, and ensuring downline communications for new initiatives are disseminated clearly and effectively.9) Assist in the management of daily operations.10) Maintain high service levels within the outlet operations.11) Improve operational processes that directly translate into higher delivery performance metrics.12) In-charge the cleanliness, performance, stocks of the outlet.13) Cold calling and canvassing for potential B2C Clients.14) Updating Weekly report. 15) Attending as an Account Manger of all existing B2C Clients & Walk in customers.Skills: Quality Assurance · Customer Experience · Customer Support · Sales · Sales & Marketing · Advertising Sales · Retail Sales · Customer Service · Customer Satisfaction · Customer Retention · Operations Management · Process Improvement · Direct Sales

Ipoh, Perak, Malaysia

1) Assess and identify new opportunities for growth in current and prospective markets.2) Perform regular employee evaluations to determine areas of improvements.3) Design business strategies and planning.4) In charge of company's resources such as personnel, material and equipment.5) Ensure all activities adhere to legal guidelines and policies.6) Working closely with the General Manager.

Damansara, Selangor, Malaysia

1) Provide, execute branding and marketing strategy.2) sales forecasting.3) client servicing.4) coordinate creative traffic.5) liaise with clients, suppliers, vendors and freelancers.6) Monitor & tracking general pricing, promotional pricing and trade margins within guidelines.7) Retain the appointed customer's portfolio via renew/retender the contract.8) Working closely with the creative team and the finance team to deliver the company services level tocustomer.9) Functional coordination with the Account Manager to any agreement conditions.

Selangor, Malaysia

1. Handle global export services.2. Liaise with Line Manager to meet all services requirements, regulations, approvals andsanctions.3. Attend new and existing customers request includes documentations, declarations, andexisting / additional bookings.4. Daily update bookings, vessel schedules, finalize loading list and uploads in TCMS system for billing purposes.5. Daily update on forecast to Vessel Operator.6. Request and declare special applications for approval on-deck cargoes.7. Liaise with export agents on final reports, internal arrangements, confirmation and cancellation cargoes.8. Monitor space control and fulfil allocation given on weekly vessels.9. Assist charity events organised by the company.

Subang Jaya

1. Developed daily over-the-counter sales plan and monitor the implementation by the sales team.2. Ensure promotions were implemented as planned and as per company’s standards.3. Undertook market research to identify market environment and targeted market demands.4. Prepared weekly and monthly sales report.5. Ensure sales promoters submitted their daily sales reports.6. Provide response and possible solution to customer complaints, issues and receive feedback from them.7. Ensured hours are in accordance to the contract.8. Monitor and ensure the cleanliness and the safety of all facilities.

Pahang, Malaysia

1. In charge of rooms reservation from customers.2. Meet potential clients’ and promote room packages.3. Prepare quotation and offer for the clients.4. Prepare documents including invoices and cheques for payment to suppliers.5. Plan transportation needs within the eco-resort. (Staff and Clients)6. Supervise house-keeping and resort maintenance.7. Monitor cleanliness of the resort’s premises.8. Conduct safety briefing and assisted team building activities provided by the resort such as adventure race, flying fox and jungle trekking.9. Provide appropriate response to customers’ requirements and managed customer complaints.10. Negotiate price agreements with vendors, caterers and goods and services provider for special events.11. Office filing and office data management.