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Dubai, United Arab Emirates

Responsibilities:1. Orchestrated Full Sales Cycle: Orchestrated the complete sales cycle from initial qualification to successful execution, consistently achieving technical closings.2. Strategic Collaboration: Worked closely with Sales Managers to drive year-over-year revenue growth across the Middle East region, utilizing collaborative strategies.3. Proposal Formulation: Led the development of comprehensive technical and financial proposals, including adeptly handling responses to RFI/RFP/RFQ requests.4. Demonstration Leadership: Coordinated and oversaw the execution of proof of concepts, demos, and product trials to effectively showcase ATEME's cutting-edge capabilities.5. Strategic Advisory: Provided strategic recommendations pertaining to products, technical architecture, and operational best practices to clients and partners, contributing to optimized solutions.6. Industry Representation: Acted as the company's ambassador at key industry forums, trade shows, conferences, and various events, enhancing brand presence and industry engagement.Key Achievements:1. Exemplary Revenue Growth: Achieved an impressive 50% surge in revenue during the inaugural year and maintained a consistent growth rate of 30% in subsequent years.2. Complex Solution Sales: Successfully facilitated the sale of intricate solutions, spanning a value range from $300K to $3.7M.3. Client Expansion: Expanded Ateme’s regional footprint by securing new Tier-1 Telco and Service Provider clients, including EITC (DU), Nilesat, Abu Dhabi Media, TRT, Ooredoo, Gulfsat, OSN, Bloomberg, Al Alamiya, Turksat, MBC, SBA, and Expo2020.

Paris Area, France

1. Mentorship and Training: Provided mentorship and training to new staff members, fostering a positive and collaborative work environment.2. Team Motivation for Excellence: Motivated the team to consistently achieve high standards and exceed KPI targets.3. Internal Advisory and Project Support: Acted as an internal advisor and consultant, assisting the team in successfully delivering projects for EMEA (Europe, Middle East, and Africa) customers.

Paris Area, France

Responsibilities:1. Project Management Expertise: Ensured the seamless delivery of complex DTH/IPTV/OTT projects, managing the entire lifecycle from initial planning to site acceptance tests. This included integrating ATEME solutions with third-party vendors such as Cisco, Skyline, Nevion, Grass Valley, and Enensys, all controlled by a Network Management System.2. Technical Training Leadership: Conducted technical training sessions for customers and partners, enhancing their understanding of the solutions.3. Collaboration for Solution Alignment: Collaborated closely with R&D and marketing teams to align product roadmap and solution design with customers' specific business requirements.4. Technical Account Management: Acted as a Technical Account Manager, maintaining customer relationships through follow-up, reporting, and communication. Conducted periodic meetings and provided L2 support.5. System Qualification and Troubleshooting: Expertly handled complex system qualification and troubleshooting, offering 24/7 phone support for prompt issue resolution.Key Achievements:1. Enhanced Customer Satisfaction: Successfully managed and delivered over 20 projects, ranging in value from 50K€ to 1.5M€, for prominent Broadcast and digital TV customers, including Etisalat UAE, MBC Group, Intigral, Groupe Canal+, ENMA, Teracom, Hessischer Rundfunk, Arqiva, SES, Twofour54, Proximus, Liberty Global, Telekom Slovenije, AMC Central Europe, and France 24.2. Enhanced Customer Satisfaction: Achieved increased customer satisfaction and notable KPI improvements through the successful deployment of projects.3. Renewal Success: Secured new orders and renewals from both existing and new customers, contributing to ongoing business growth.

Paris Area, France

Responsibilities:1. Satellite Performance Management: Monitored and conducted performance measurements for all carrier accesses to the satellite, including Margin, BER, and SNR, to ensure that all services operated within defined transmission parameters.2. Customer Coordination: Acted as the central point of contact for customers, including TV channels, broadcasters, and DSNG teams, collaborating closely with the booking reservation center for all configuration changes.3. Service Continuity: Provided continuous supervision of all permanent services and implemented prompt actions in case of service interruptions, ensuring swift service recovery.4. Digital Transmission Oversight: Ensured the seamless implementation of daily digital transmissions, maintaining operational efficiency.5. Off-Hours Customer Support: Managed service bookings for customers outside of standard working hours, ensuring uninterrupted support.6. Platform Administration: Administered the DVB-S/C platforms, overseeing components such as IRD, modulators, encoders, multiplexers, and converters.7. Global Sports Event Planning: Led the planning and coordination of worldwide sports events, including CAN 2016 for Lagardère and Roland Garros, serving as the primary point of contact for organizers and buyers (BeinSport, Super Sport, SABC, RR Media). Resolved reception problems and other issues as they arose during the events.Key Achievements:1. Contract Renewals: Successfully renewed contracts with event organizers, attributed to error-free planning and execution.2. KPI Improvements: Achieved notable improvements in key performance indicators (KPIs) for support activities, enhancing operational efficiency and service quality.

Beirut District, Lebanon

Responsibilities:1. Video Head End (VHE) Solution Architect: Led the architectural design and planning of new Video Head End (VHE) platforms for cable networks.2. Platform Administration: Acted as the administrator for DVB-C platforms, overseeing components like IRD, modulators, multiplexers, optical/radio transmitters.3. Technical Documentation Management: Managed updates and maintenance procedures for technical documentation.4. Issue Resolution and Optimization: Identified and resolved operational and design issues through data analysis, optimizing system performance.5. Quality of Service (QoS) Management: Held responsibility for ensuring the Quality of Service (QoS) of the network, including radio and optical measurements and antenna design.Key Achievements:1. Project Implementation: Ensured the proper implementation of projects and support processes, guaranteeing their successful execution.2. Process Improvement: Established best practices and processes for managing both project and support activities, enhancing operational efficiency.3. Expansion Success: Achieved the acquisition of new deployment sites, contributing to network expansion and growth.

Paris Area, France

Responsibilities:1. Equipment Management and QoS Oversight: Managed deployed equipment and held responsibility for maintaining the Quality of Service (QoS) of the network.2. Customer-Level 3 (L3) Support: Provided high-level support to customers, resolving complex issues and ensuring optimal service.3. Support for L2 Team: Assisted the Level 2 (L2) support team in daily activities, including training and Python scripting for maintenance procedures.4. RFP Preparation: Prepared Requests for Proposal (RFPs) for new and replacement products, contributing to the enhancement of the network infrastructure.5. Technical Documentation Management: Implemented MediaWiki for internal technical documentation, streamlining access to essential resources.Key Achievements:1. Enhanced Customer Satisfaction: Achieved increased customer satisfaction by improving Key Performance Indicators (KPIs), resulting in higher service quality.2. Knowledge and Expertise Development: Elevated the expertise of L1 and L2 support teams through weekly training and hands-on experience, enhancing overall team capabilities.3. Supplier Selection: Successfully identified and selected new suppliers, diversifying the supplier base and potentially reducing costs or improving product quality.

Paris Area, France

Responsibilities:1. Platform Administration and Maintenance: Oversaw the administration and maintenance of Canal+ pre-production DVB-C/T/S/S2 platforms, ensuring their reliability and performance.2. DVB Signalling (PSI/SI): Managed DVB signalling (PSI/SI) for the Quality Assurance (QA) team, ensuring accurate and reliable data for testing.3. Intranet Management: Acted as the Intranet manager, responsible for updating technical documentation, maintaining procedures, and managing the booking equipment plan for internal teams.4. Procurement Leadership: Led procurement activities, including the selection of new suppliers and negotiation of contract terms to optimize procurement processes.5. Team Management: Managed team activities, including billing processes and schedules, to ensure efficient operations and resource allocation.

Beirut District, Lebanon

Teaching Experience (423 hours):1. Core courses: Vector Calculus (59 hours), Linear Algebra (59 hours), Complex Analysis (98 hours)2. 3rd year Engineering: Digital Signal Processing (176 hours)3. 4th year Engineering: Digital Filters (39 hours)Key Achievements:1. Academic Assessment: Conducted student evaluations, prepared jury reports, and participated in thesis examinations to ensure academic rigor and assessment.2. Module Coordination: Assumed the role of coordinator for the Digital Signal Processing module, facilitating effective organization and delivery of course content.

Toulouse Area, France

Teaching Experience (330 hours):1. 3rd year Engineering: Filter Shaping and Spectrum Analysis (52 hours), Initiation to Matlab (40h), Digital Transmissions (72h)2. 4th year Engineering: Signal Processing (24 hours), Digital Modulations (16 hours), Digital Transmissions (52 hours), Digital Receivers (18h), Digital Transmissions (52h), Error Correction decoders (turbo decoder and convolution decoder), Digital Synchronization (12h)Key Achievements:1. Academic Assessment: Conducted student evaluations, prepared jury reports, and participated in thesis examinations to ensure academic rigor and assessment.2. Module Coordination: Assumed the role of coordinator for the Digital Signal Processing module, facilitating effective organization and delivery of course content.

Toulouse Area, France

Project Description:Embedded Digital Receiver Development for LEO Satellites (Argos System)Led the study, design, and development of an innovative embedded digital receiver aboard Low Earth Orbit (LEO) satellites within the Argos system. The receiver's primary function was to detect and decode data from various sources. This project involved the acquisition of skills in:1. Multi user Detection (MUD) Techniques2. Signal Processing and Spectrum Analysis3. Interference Cancellation Techniques4. Receiver Synchronization5. Digital Modulations6. Data Analysis7. Testing and ValidationResponsibilities:1. Multi-User Interference (MUI) Study: Conducted in-depth research to address Multi-User Interference (MUI) challenges within the Argos system.2. Innovative MUD Architecture: Designed a new architecture for MUD algorithms based on advanced interference cancellation techniques.3. Matlab Implementation: Implemented MUD algorithms in Matlab to effectively reduce Multi-User Interference (MUI).4. System Integration and Validation: Successfully integrated and validated the developed receiver to ensure compliance with customer specifications.Key Achievements:1. Process Efficiency Enhancement: Significantly improved the ARGOS receiver's processing capacity, increasing it from 50% to an impressive 85%.2. Research Contributions: Published five research papers in renowned international conferences and journals, enhancing the knowledge base in the field (USA & UK).3. Industrialization-Ready Project: Developed a project ready for industrialization, paving the way for potential real-world applications and advancements in satellite communication technology.

Toulouse Area, France

Responsibilities:1. Analytical Study of Error Correction Decoders in DVB-RCS System: Conducted an in-depth analytical study of the output performance of error correction decoders, specifically turbo decoder and convolution decoder, within the context of the DVB-RCS system.2. New Model Implementation for Decoders: Implemented novel models for the convolution decoder (using the Viterbi algorithm) and the turbo decoder (employing the MAP algorithm).3. Simulation and Experimental Comparison: Performed a comprehensive comparison between simulation results and experimental findings.Key Achievements:1. Development of Advanced Analytical Models: Successfully developed and constructed advanced analytical models for error correction decoders, contributing to enhanced performance and efficiency.2. Significant CPU Workload Reduction: Achieved a remarkable 70% reduction in CPU hardware workload, resulting in improved computational efficiency.

Master Of Business Administration - Mba, General Management, Good

Sorbonne Business School is a public business school, part of University of Paris 1 Pantheon Sorbonne in France

Doctor Of Philosophy (Ph.D.), Signal Processing And Digital Communications, High Honors

Activities and Societies: National Center of Space Studies (CNES), Thales Alenia Space (TAS), IRIT Research Lab, ENSEEIHT. Toulouse.

Master’S Degree, Networks And Telecommunications, Very Good (16/20)

Toulouse, France ENSEEIHT is one of the major French higher education and research institutions (top 10 in Network and Telecommunication.