• Managed a team of 8 full-time writers and 50 part-time writers. • Analyzed, reviewed, and reported on effectiveness of campaigns in an effort to maximize results. • Continually coached the Content Team to maximize individual and collective production and efficiency. • Monitored all avenues of traffic acquisition and adjusted content strategy as needed. • Evaluated all content and communicated constructive criticism to help grow each member.

• Managed 6 social sites and all their respective social channels. • Grew the social following of one site by 566% within 9 months.• Monitored trends in social media tools. • Analyzed campaigns and qualitative data to create recommendations and plans for revising the social campaigns.

• Reported directly to Director of Social Media, providing on demand reports in a fast paced, quick turn environment.• Stayed current regarding social media trends. Published POV’s on an as needed basis in order to keep clients abreast of market situation. One publishing was recognized as an outstanding analysis resulting in nationwide circulation and was posted on the company website.• Selected as a member of the Cisco Live! 2013 team as the after hour’s analytics reporter. Provided quick turn analysis and reports on daily generated “buzz” surrounding the event. Reports were sent directly to clients within one hour after event closing each night for one week. Our efforts were highly applauded by Cisco and resulted in generating new business for Golin Harris.• Used social listening and analytics tools such as Sysomos, Radian 6, and Simply Measured, to examine and analyze campaign data and statistics. Analysis reports were presented directly to clients and played a key role in determining the direction of future campaigns.• Conducted competitive analysis using above mentioned tools.• Managed the content calendar for the company’s Twitter account, scheduling tweets one week in advance.• Independently created the Social Media Reporting guidelines, effectively standardizing company policies and ensuring effective communication across multiple departments.

• Pull inventory reports for review with Underwriting and Post Closing to discuss alternate options for problem loans• Assist in the pooling process to deliver loans to Fannie Mae, Freddie Mac, and Ginnie Mae • Reconcile loan purchases on a daily basis to assure proper pricing and payment• Monitor delivery status of loan sales products• Create whole loan production schedules to be sold on a Servicing Released or Retained basis• Serve as liaison between investor, origination, servicing, and delivery functions