 Greeting customers who enter the shop. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Set up meetings with potential clients and listen to their wishes and concerns. Sells products by establishing contact and developing relationships with prospects, recommending solutions. Researching and recommending new opportunities, recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops, establishing personal networks. Contributes to team effort by accomplishing related results as needed. Providing overall guidance to newly –recruited sales & marketing representatives.  Cultivating solid relationship with major customers to ensure a continuous flow of sales revenue. Prepare and deliver appropriate presentations on products and services Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections.

 Perform general office duties and administrative tasks. Prepared monthly confidential sales reports for presentation to management. Scheduled clients’ appointments and maintained up to date confidential files. Managed account payable, receivable and payroll departments. Quarterly reported on variances in costing reports. Prepared annual company accounts reports. Coordinated monthly payroll functions for 13 employees. Ensured compliance with accounting deadlines. Prepared company Vat and tax returns for audit. Prepared and analyzed various financial statements. Reconciled financial discrepancies by collecting and analyzing account information. Drafted and prepared journal entries, bank reconciliations,  Summaries of current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports. Improved relationships between vendors by streamlining accounts payable process.

 Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments & stocking shelves with merchandise. Answering queries from customers & Responsible dealing with customer complaints. Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts & dealing with customer refunds.