Bertina is one of the outstanding providers of web hosting services that serves the infrastructure on its own datacenter. We provide a complete set of services at Bertina. Depending on the market, we serve a variety of platforms and technologies, including open-source and Microsoft based.Responsibilities:• Deploy from 0 to 100 new colo as a new services.• Monitor and maintain Unix Like/Windows servers.• Batch Scripting all checklist tasks in windows server• Troubleshooting for Linux Servers.• Bash scripting for Linux tasks• LV Management.• Ansible Automation Tasks.• Docker and Kubernetes• Virtualizor on KVM Based managementTech stack:HAproxy, NginX, Varnish, Prometheus, Jenkins, MySQL, MSSQL, Memcached, VMWare, Hyper-V, KVM

Responsibilities:• Troubleshooting a variety of technical issues customers• Quality assurance reports and statistics handling.• Monitoring the performance of the team and services. (Report to team lead)• Discovering staff improvement areas and individual coaching.• Developing training program for technical support staff• Handling escalated customer issues.Tech Stack:• Windows and control panel based on windows: IIS, DNS (How to work) ,MSSQL, PHP, ASP, WebSitePanel, Solidcp and Plesk• Linux and control panel based on Linux:Bind services, MySQL, Cpanel and Directadmin• Training for the Mail systemHmail, Exim and Smartermail

FIDS Management and ControlSystem Administrator

• Monitor and maintain Unix Like/Windows servers.• Implementing platforms based on company and customer’s needs.• Acting as mentor to the team as the senior Infra engineer.• Responsible for choosing the right technologies in infrastructure for new projects• Phone and Ticket support technical staff for the company’s services.• Monitor team performance and the quality of the support as thesenior support staff on team