Farhad Hossain Sarker, Msc Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Dartmouth, Nova Scotia, Canada

- Utilize extensive knowledge of NOVONIX's hardware, software products, and professional services to support client needs and objectives.- Analyze customer requirements and map NOVONIX’s solutions to effectively address these needs.- Create and deliver customized presentations to clients, highlighting the benefits and value of NOVONIX offerings.- Collaborate with Sales, Customer Support, Product, and Engineering teams to ensure solutions are aligned with both customer needs and NOVONIX’s capabilities.- Provide insightful feedback from clients to internal teams, facilitating the continuous improvement of products and services based on real-world applications.- Tackle technical challenges and troubleshoot issues during the pre-sales and implementation phases to ensure smooth execution.- Work alongside the Customer Support team to aid in client training and successful implementation of NOVONIX solutions.- Partner with Sales to craft and respond to RFPs and other product tenders, ensuring proposals are comprehensive and competitive.

Halifax, Nova Scotia, Canada

-Understanding of the customer's technical environment and business goals to contribute and develop longer-term account solution strategy roadmaps.-Troubleshoot merchant’s technical difficulties as they arise.-Completing and Resolving tickets and issues within the given SLA times.-Working with company CRM to maintain records.-Visiting onsite for installations and consultation.

Halifax, Nova Scotia, Canada

Laboratory of Control Systems and Mechatronics:-Tested new control techniques on Single-Phase islanded lab-based microgrid system.-Replaced Quanser Q8 based Data acquisition board with TI C2000 F28379D Based RCP Controller for robust performance.-Achieved 60% success rate on integrating the RCP board with MATLAB/Simulink Platform.-Developed a LabVIEW application to control and monitor a Conext SW microgrid system by Schneider Electric using the Modbus communication protocol for industrial testing.

Dartmouth, Nova Scotia, Canada

-Install Point of sale hardware and software solutions-Analyze problems, answer questions, and provide training to customers on various software products-Monitor all client network systems to ensure availability and stability, using both automated tools and manual reviews according to performance

Halifax, Nova Scotia, Canada

- Updated control algorithm of a real-time conventional control system in simulation bed by improving 15% performance.-Worked with Quanser based, Data acquisition tool for nominal base models for future development.-Operated simulation-based software with Real-Time hardware systems (OPAL-RT and Labvolt).-Worked with control models and energy management systems while testing different algorithms such as Fuzzy Logic and Water Cycle algorithm.-Coordinated with industrial and research-based projects.-Constructed a lab scaled microgrid using Magna-Power SL Series, 1.5kW solar PV emulation module.-Assisted research supervisor with key findings on renewable energy-based control systems.

Halifax, Nova Scotia, Canada

-Graded and checked scripts for 1st and 2nd year engineering courses.-Assisted course instructors with course materials and student data collection.-Helped Students with consultation regarding any queries or academic help.-Proctored examinations and assignments.

Dhaka,Bangladesh

-Learned about the proposed power plants and company objectives.-Attended group training for the basic understanding of power plant components.-Assessed chain of command and strategic steps of business by maintaining company policies and understanding the 50/50 balance of corporate and engineering relations.-Took reports from daily tasks and compiling into documentations.

Dhaka, Bangladesh

IEEE is one of largest association for engineers in the world. INSB is the student chapter of IEEE at North South University,Dhaka, Bangladesh.Roles:1.Coverage of events on online portals or newspapers providing the necessary news on behalf of the branch.2.Social publications and promotion of upcoming events and agendas.3.Presenting at monthly seminars as a speaker.

Master Of Science - Ms, Applied Science(Engineering)

Bachelor Of Science - Bs, Electrical And Electronics Engineering

Activities and Societies: *IEEE North South University Student BranchAttended Tech Talks,Summer-2016 Attended workshop on basics.

Pearson Edexcel International Advanced Level (A ‘Level), Science

International General Certificate Of Secondary Education (O’Level), Science