Implemented quality control measures, resulting in a 15% improvement in order accuracy.Managed and coordinated the use of warehouse equipment, including forklifts and pallet jacks.Implemented a shift scheduling system that optimised staffing levels and reduced overtime costs by 15%.Collaborated with cross-functional teams to implement best practices and improve communication between departments.Worked closely with the customer service team to address customer inquiries and resolve issues related to order fulfilment.Prepared and presented regular reports on warehouse performance metrics to management.Maintained accurate documentation of inventory levels, order fulfilment, and other relevant processes.

Worked in a company (Car Dealership US Based)Inbound campaign about setting appointments, listened to the customer queries, provided them solutions to their problems.Responded customers through calls emails and texts.Made sure all the information had been saved accurately in (CRM) VinConnect Solutions.

Worked in a company that provides online food ordering system for the Restaurants and Takeaways (UK based)

Worked on a mortgage campaign

Electrical Department