Farhan Haider

Farhan Haider Email and Phone Number

Vice President Network Design and Service Delivery @ Telenor Pakistan
Pakistan
Farhan Haider's Location
Pakistan, Pakistan
Farhan Haider's Contact Details

Farhan Haider work email

Farhan Haider personal email

About Farhan Haider

Performance driven leader with around 20 years of experience in Cellular and Fixed telecommunication service and infrastructure provider in Pakistan and Middle East. Area of expertise includes Cellular/Fixed Access & core network planning, deployment & operations along with End-to-End Performance & QoS management. Around 15 years of management experience across different departments in technology division which enhances my capabilities as a leader responsible for motivating the team, creating high performance culture and align them with strategic organizational goals. Possess excellent skills for stakeholder management, operational excellence, cost efficiency, vendor management and contract negotiations. Specialties: A Telecom professional with proven record of delivering best customer experience at lowest cost in extremely low margin market.. Securing organization interest in RFP/RFQ process, contract re-negotiations to lower TCO, managing outsource operations, departmental budgeting and cross functional project execution.

Farhan Haider's Current Company Details
Telenor Pakistan

Telenor Pakistan

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Vice President Network Design and Service Delivery
Pakistan
Employees:
499
Farhan Haider Work Experience Details
  • Telenor Pakistan
    Vice President Network Design And Service Delivery
    Telenor Pakistan
    Pakistan
  • Telenor Pakistan
    Vice President Network Design & Service Delivery
    Telenor Pakistan Nov 2021 - Present
    Islāmābād, Pakistan
  • Telenor Pakistan
    Director Network Engineering
    Telenor Pakistan Apr 2017 - Present
    Islamabad, Pakistan
    Leading Telenor Pakistan Network Transformation & Modernization initiatives. Responsible for E2E Network Planning and Optimization. Leading a talented team of Planning professionals who have helped in Planning & deploying country first commercial Mobile Core Virtualized platform, 100G Transport network and LTE RAN network while maintaining high focus on customer experience and enhanced efficiency via lean infrastructure design.
  • Telenor Pakistan
    Director Technology Architecture & Performance
    Telenor Pakistan Jan 2016 - Mar 2017
    Developing Long term Technology Strategy to support Telenor Pakistan's business strategic ambitions and also devising performance frame work for existing and upcoming technologies. Lead a team of technology experts and architects to deliver 5 years blueprint of technology road-map.
  • Telenor Pakistan
    Manager Netwrork Engineering
    Telenor Pakistan Dec 2014 - Dec 2015
    In this role I was responsible for E2E Core (CS & PS) and Transmission (Access & Core) Network Planning.
  • Telenor Pakistan
    Manager Field Operations
    Telenor Pakistan Jul 2012 - Dec 2014
    Islamabad
    Responsibilities:• Operations & Maintenance of Access Network comprising of around 8000 sites including Transmission network.• Overall OPEX planning and controls to achieve business objectives in a highly low margin market• Vendor management in outsourced environment to ensure delivery as per SLAs • Customer experience improvement through improved network availability and quality • Contract re-negotiations to achieve OPEX advantage while maintaining the service delivery by focusing on synergies • Technology Lead in cost benchmarking exercise of ATK-GCB.Achievements:• Achieved best ever network KPIs since the network launch time• Managed Services vendor transition to achieve OPEX savings in line with business strategy and then improving network KPIs to enhance customer experience • Reduction of around 50% in energy OPEX through effective controls and realization of energy savings initiatives.• Successful implementation of cluster base operating model to have surgical approach towards problem resolution which helped in improving customer satisfaction.• Telenor Pakistan stands on top among all group BU in ATK-GCB 2013
  • Telenor Pakistan
    Manager Npa (Netwrok Performance Analysis)
    Telenor Pakistan Sep 2009 - Jun 2012
    Responsibilities:• Providing clear visibility of the Network Performance indicators to the management covering Access,Core/VAS & Transport domain. • Ensuring timely and accurate report generation of network KPIs for all the internal customers of Technology division• Facilitate in the process of KPI target setting for different departments within technology division and ensure that network KPIs are above the target values by coordinating with the relevant stake holders in case of deviation.• Giving impact assessment report to management for extended network outages or degradations.Achievements:• Transform the network performance team from functional to service model.• Shifting from Nodal KPIs to service KQIs in order to have a better E2E visibility.• Alarm generation and notification for network KPI degradations. • Web base performance portal for functional and Technology division management.
  • Telenor Pakistan
    Manager Nss O&M
    Telenor Pakistan Apr 2005 - Aug 2009
    Responsibilities:• Supervision of software upgrades/updates and changes/expansion in the core network to ensure minimal service impact.• Vendor management to ensure contractually agreed SLA & KPIs, negotiating scope and pricing of Support and managed services contracts in line with business objectives.• Close coordination with Core network Planning, Implementation, IT & Marketing department in order to ensure smooth roll-out of new services & platforms to meet the capacity requirements.• Team management, setting goals and objective and provide continuous guidance to the core network team to achieve operational excellence.Achievements:• Successful roll out of CAMEL base International roaming services which enables Telenor to become the first operator in the country offering Pre-paid roaming services.• Smooth roll-out of MNP solution on the Core Network platforms.• Ensuring Operational readiness and rollout for NSN R4 Core Network solution.• Managing complete subscriber migration from NSN HLRi to Huwaei Ng-HLR
  • Etisalat
    Ae Ssc E10B
    Etisalat Mar 2001 - Mar 2003
    Responsible for supervising the Etisalat Software support Centre for Alcated E10 Switches. This include Fault Troubleshooting and coordination with Vendor for early resolution, testing of new software updates & upgrades and its roll-out in network.
  • Ufone
    Nss Executive Engineer
    Ufone Sep 2000 - Mar 2003
    Joined Ufone before the launch of its commercial operations in the NSS team in south region. Prime responsiblity was to ensure smooth operations of NSS NEs. Initally worked to develop O&M routines, fault handling and then later on develop interst in GSM signaling protocols.
  • Alcatel Pakistan
    Site Engineer
    Alcatel Pakistan Mar 1999 - Sep 2000
    Responsible for the commissioning & Integration of Alcatel E10 switches and RLUs in the PTCL PSTN network and providing Technical support to them.

Farhan Haider Skills

Leadership Diversity And Inclusion Access Networks Culture Development Personal Development Employee Learning And Development Agile Project Management Leading Positive Change Operational Planning People Development High Performance Teams Communication Business Analysis Resiliency Active Listening Mentoring Team Leadership Advertising Innovation Management Core Network Virtual Collaboration Building Trust Talent Management Collaborative Work Emotional Intelligence Business Innovation Product Innovation Customer Centric Solutions Operations Management Enterprise Marketing High Performer Interpersonal Communication Iterative Methodologies Organizational Culture Change Management Critical Thinking Time Management Decision Making Operational Excellence Management Teamwork Business Strategy Project Management Coaching Staff Development Business Communications Organizational Leadership L&d Life Skills Statistics

Farhan Haider Education Details

Frequently Asked Questions about Farhan Haider

What company does Farhan Haider work for?

Farhan Haider works for Telenor Pakistan

What is Farhan Haider's role at the current company?

Farhan Haider's current role is Vice President Network Design and Service Delivery.

What is Farhan Haider's email address?

Farhan Haider's email address is fa****@****hoo.com

What schools did Farhan Haider attend?

Farhan Haider attended Ned University Of Engineering And Technology.

What skills is Farhan Haider known for?

Farhan Haider has skills like Leadership, Diversity And Inclusion, Access Networks, Culture Development, Personal Development, Employee Learning And Development, Agile Project Management, Leading Positive Change, Operational Planning, People Development, High Performance Teams, Communication.

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