• Manage and grow a portfolio of bank deposit relationships, including personal, Business and institutional clients.• Built and maintained relationships with new and existing clients while providing high level of expertise.• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.• Developed customer surveys to measure customer satisfaction and identify areas of improvement.• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.• Participated in staff meetings to discuss innovative strategies to improve services.• Participate in Prospecting and business development activities to acquire new clients and expand the client base. • Maintained knowledge on banking products and distribution to provide optimal service support.• Promote a wide range of financial products and services, including savings accounts, Loans, deposit and Investments Products.• Conduct financial assessments for clients to identify opportunities for additional products and services, resulting in increased cross selling and upselling.• Consistently meet and exceeds monthly and quarterly sales targets, achieving above targets on average.

• Assessing the creditworthiness of agricultural borrowers.• Reviewing financial statements, credit reports, and other relevant documents to evaluate risk.• Developing and implementing credit policies and procedures specific to agricultural lending.• Analyzing market trends and agricultural indicators to make informed lending decisions.• Evaluating loan applications and determining appropriate loan amounts and terms.• Conducting site visits to assess the condition of agricultural properties and collateral.• Negotiating loan terms and conditions with borrowers.• Monitoring loan portfolios to ensure timely repayment and compliance with terms.• Providing financial advice and guidance to farmers and agricultural businesses.• Identifying and mitigating potential risks associated with agricultural lending.• Building and maintaining relationships with agricultural clients and stakeholders.• Collaborating with other departments, such as risk management and legal, to ensure compliance with regulations.• Participating in industry conferences and seminars to stay updated on best practices.• Assisting in the development of marketing strategies to attract agricultural clients.• Conducting training sessions for staff on agricultural lending practices.• Resolving disputes and addressing customer complaints related to loans.• Analyzing the impact of external factors, such as weather patterns and commodity prices, on loan performance.• Preparing reports and presentations for management and stakeholders.• Supporting the development of new agricultural lending products and services.• Contributing to the overall growth and profitability of the agricultural lending portfolio.