Lead development projects for internal enterprise software built upon native AWS technologies. Development for compliance software and SNMP based devices monitoring solution.Program management for internal productivity applicationsLeading a green field SaaS vendor integrations platform.

Lead projects in Enterprise Networking to deploy circuit upgrades, hardware lifecycle refresh for routers and switches, wifi upgrades globally in 400 plus offices. Corporate Point Of Presence (CPOP) deployments in various regions globally and hardware upgrades. Lead worldwide project to deploy zero trust network in all corporate offices.

Supporting cutting-edge, multi-vendor data connectivity solutions to support Amazons corporate network worldwide.Monitor and maintain performance & capacity at Amazons office installations to ensure maximum efficiency and operational uptime.Work with vendors and cross-functional teams for on-going design solutions and systems support.Support & build wireless solutions for a variety of Amazon locations.Bringing new sites online to amazon corporate network.Support & build meshed MPLS connectivity for all Amazon Customer Service locations.Writing scripts to bring automation for day to day to tasks using Python, Ansible, bash scripting. Main escalation contact for Global Offices Network Infrastructure Meeting with vendors and service providers on regular basis for discussing ongoing issues to bring continuous improvement to the network.

Lead a small team that supported the Amazon UK headquarters serving 2K employeesDeploying new corporate infrastructure build outs for other Amazon London Offices and decommissioning the old. During deployments working as a single POC for vendors, business and engineering teams to ensure the projects are on track and meeting the tight deadlines.Maintenance of the local IT infrastructure that includes IDF/MDF equipment and servers and networking gear housed.Working with Information security to assist Amazon subsidiaries to integrate in Amazon and the same time meeting their business requirements.Administration of DHCP, File Servers and DNS for local IT infrastructure, Windows and linux Xen servers deployments and life cycle. Hiring , training and mentoring new hires in the team and continuously driving the processes to improve the on boarding new hires in the team.Continuously working with the business to improve the customer experience in IT such as improving SLAs , deploying new tools and ways to reach IT, better communication methods and a continuous feedback cycle.

First Line Technical support for 1000 plus usersFirst line Desktop, Systems, Network and Telecom(VOIP) support Looking after local servers that is File servers, DHCP and Domain Controllers and VOIP Servers and Network Devices such as Routers, switches and Access PointsIT procurement that includes both Hardware and SoftwareManaging Hardware inventory and life cycleResolving tickets on strict SLA and maintaining good customer feedback, working on internal projects, reports and on-call.

Revenue Management for the group of hotels, online merchandising , Internet Marketing and IT support functions such as system and network support.

Maintaining and administrating the routing and switching services of Verticity pvt ltd along with the VOIP infrastructure.Providing desktop & system support services to the users (all hardware & software support) System Administration of Windows Domain Controller, MS ISA server & MS IIS server it includes installation, administration & troubleshooting of these serversInstallation, deployment configuration of Asterisk Server & its dial plan with SIP phones e.g XLite Installation & configuration of Linux Apache server

Giving first line support to dial-up & ISDN customers on phone,Configuration & support of email services,Network monitoring, reporting & planning for the core network & Data-centre of ISP

Software development in C for Linux device drivers Support of Linux device drivers for Storage Area Networks & Network Attached storage ,working on SCSI and iSCSI protocol