Farhan Ali Email and Phone Number
Welcome to my profile! I’m an MBA graduate from Jamia Millia Islamia with over 4 years of experience. In my most recent role at American Express, I started as a Dispute Analyst and quickly leveled up to Senior Analyst, then Master Analyst. Just a little flex to show the efficiency I bring to the table!Passionate about continuous learning, I hold certifications in HubSpot CRM, Product Management, and Financial Accounting. I thrive in dynamic environments where innovation and teamwork are key to success.Outside of work, I’m an avid traveler, always seeking new experiences and perspectives. Let’s connect!8010793334
American Express
View- Website:
- americanexpress.com
- Employees:
- 69113
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Senior Revenue Operations AnalystAmerican Express Nov 2023 - PresentGurugram, Haryana, IndiaImplemented Project Payback, resulting in a 3% reduction in write-off expenses.Monitored and analysed KPIs to assess the effectiveness of operational processes and identified areas for improvement, which included implementing performance measurement systems.Analyses customer data to identify segments with high revenue potential. Developing targeted strategies to engage and retain these segments.
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Customer ExcellenceAmerican Express Apr 2023 - Nov 2023Gurugram, Haryana, India
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Dispute AnalystAmerican Express Oct 2022 - Apr 2023Gurugram, Haryana, IndiaIdentifies and implements revenue operations technologies and tools that enhance data analysis, forecasting and decision-making.Ensuring the organisation has access to the necessary tools to optimise revenue operations.Analyses customer data to identify segments with high revenue potential. Developing targeted strategies to engage and retain these segments
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Customer Success And Operation Analyst (Revenue Operations)Better Jul 2021 - Oct 2022Remote-Generated CRM reports to maintain client records oncustomer activity and personal data. -
Growth AnalystRapido Sep 2019 - Apr 2020New Delhi Area, India- Worked for co-promotion of Rapido with different Startups, Co working Spaces , Gyms etc.- Helped sponsor and execute Fests with Rapido as Entry partner in DU colleges.- Helped Carrying out ATL activities in colleges, Shop Branding, Etc.- Worked with small Influencers for a small Battle of Content to expand reach among youth of Delhi. - Hired interns through intern Fest at DU.- Managed the hiring portal of the company.- Managed a team of 10 interns. -
Sales ExecutiveShalimar Tar Products Limited Jun 2015 - Jun 2016New Delhi Area, India
Farhan Ali Education Details
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Marketing And Operation -
Civil Engineering -
Higher Secondary
Frequently Asked Questions about Farhan Ali
What company does Farhan Ali work for?
Farhan Ali works for American Express
What is Farhan Ali's role at the current company?
Farhan Ali's current role is Revenue Operations | Strategic Operations | Dispute Analyst | Customer Excellence.
What schools did Farhan Ali attend?
Farhan Ali attended Jamia Millia Islamia, Vishveshwarya Group Of Institutions, Creane Memorial High School.
Who are Farhan Ali's colleagues?
Farhan Ali's colleagues are Loïc Mbeke, Hamelin Gill, Shawn Jackson, Mari Dominique, Karishma Thapa, Rim Zaouali, Guillermo Amores Andrade.
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