Involved in all aspects of the IT projects such as process design, requirements engineering, data Management & Analysist & implementation in ERP and project management.− Current IT systems, ERP Software, PCs, Servers Management, and Network Management.− Analyze, develop and implement complex ERP management systems.− Manage & ensure the business applications/systems are operated in accordance with company standards & policies.− Administration database and manage DB backup Plan.− Study and Understand the Business Process and Map Business Process.− Communicate regularly with executive management and users of information services.− Manage and develop IT staff, including, training, evaluation, guidance, discipline.− Manage financial aspects of the IT Department, including purchasing, budgeting.− Develop and implement all IT policies and procedures, security, disaster recovery, purchasing, and service provision.− All other tasks assigned by management.

Involved in all aspects of the IT projects such as process design, requirements engineering, data Management & Analysist & implementation in ERP and project management.− Current IT systems, ERP Software, PCs, Servers Management, and Network Management.− Analyze, develop and implement complex ERP management systems.− Manage & ensure the business applications/systems are operated in accordance with company standards & policies.− Administration database and manage DB backup Plan.

− To envision, propose & implement new infrastructure requirements for a solid IS foundation.− Managing Branch Office Servers and Services. − Core banking IMAL application monitor and maintenance and patches update time to time− Ensure proper management of newly deployed infrastructure systems as 2nd level support. VMware 5.5 Installation, create VM template, clone and Administration.− Windows OS and Data Backup and restore as per requirement.− Administrator Terminal Server of All Branches users. − Maintain McAfee Antivirus Server, Security patches and updates.− Proactive Servers Maintenance and security updates., and Load Balancing all Virtual Machine.− VMware 5.5 Installation, create VM template, clone and Administration.− DR Drill on a quarterly basis

− Supervise help Desk Team and Monitoring Daily routing work.− IT services management.− Manage and Backup Virtual Machine Hyper-V.− Manages and Administration of Exchange server &TMG Server− Office 365 configuration and Administration “hilal care” domain users & Skype business suite.− Trouble shoots of windows servers.− Manage Engine Application incident, problem logs.− Windows server update patches quarterly bases− Maintain Antivirus Server, Security patches and updates.− Installation and Configuration Cisco IP Phone 7940.− Pabx Administration & Reporting.− Administration cisco WAP.

− IS configuration Management Process− IS Incident/Problem Management Process− SAP (Corrective & Preventive Maintenance)− Administration 2008 Server− Microsoft System Center Service Manager Administration.− Microsoft System Center Configuration Manager Administration.− Microsoft Lync Administration.− Microsoft Exchange Server 2010 Administration.− Threat Management Gateway (TMG) Administration.

− Installation of all Oracle Client software across user machines.− Supervise all IT related issues with assigned team in a project time line.− Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure.− Helps decide, in conjunction with corporate leadership, which software and hardware products and other equipment are most suitable.− Manages software licenses on a company-wide basis.− Maintain, tune and patch systems for optimum performance and security.− Ensure changes are planned and implemented in a sound low risk manner, without creating system outages.− Day-to-day administration tasks on the Windows Server and Email Server, adding, changing and deleting users, resetting passwords, maintaining user groups and privileges, sharing printers, maintaining print queues, starting and stopping servers and server’s processes