Recently, I have completed working on a contract with TELUS International as an E-commerce Analyst, AI Team. I was mainly responsible for exploring e-commerce websites, performing user acceptance testing on main functionalities of the web applications and was also responsible for identifying and validating various payment signals available on the sites. I also worked with Analytics team to QA/UAT data pulled from research and other sources. I was also involved in finding financial, logistic and partnership solutions to assist client grow local business in the Canada region. Previously, I have worked as a Software Tester for a web application of Niphtio. Here I was responsible for Functional/Regression/Exploratory/User Acceptance Tests and generating bug/test reports for the company. I also accomplished working on a capstone project on developing and testing an application “EDO Performance Measurement Tool” for a client - The Evidence Network Inc., Toronto using Agile Methodology. I was the Project Coordinator but also developed software requirement specification, executed software testing and created test reports. I was also responsible for client communication and management. Apart from all these experiences, I also have more than four years of experience working in the education sector.My educational background includes Computer Applications Development (CAD) certificate program from Conestoga College, Waterloo ON, and a bachelor’s and a master’s degree in business administration with a major in Finance.Experience has taught me to be a successful team player having the abilities to meet strict deadlines and stakeholder expectations, to contribute independently and/or as a team to team’s goals, gain exposure to and skills in tools and techniques used in requirement analysis, data manipulation and analysis, and software development and testing.
Oneworld Legacy
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Business ConsultantOneworld LegacyWaterloo, On, Ca
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E-Commerce AnalystTelus International Oct 2023 - Apr 2024Vancouver, British Columbia, Canada-Reviewed and analyzed e-commerce websites of merchants/vendors in the Canada region to reduce risks and ensure optimal user experience.-Performed User Acceptance Testing to validate key functionalities of e-commerce websites.-Identified solutions in the areas of payments, shipping, and charitable partnerships in the Canada region.-Wrote proposals, created slide decks, and delivered presentations when required.-Provided thorough project recommendations, guidelines, and solutions based on research to assist clients to grow local business.-Created and maintained comprehensive project documentation with minimal supervision that assisted to make referencing and communication easier for the new and existing team members.-Captured processes and created and maintained manuals for various purchase and shipping solutions.-Maintained, QA checked and updated data on trackers on daily basis to feed quality data to AI systems and ensure enhanced customer satisfaction.-Attended and participated in weekly team meetings, team building sessions, and ad hoc meetings to align priorities, address issues, and achieve team’s goals.-Provided ongoing feedback on processes to improve quality and efficiency. -
Software TesterNiphtio Jun 2023 - Sep 2023San Francisco, California, United States-Analyzed and triaged new feature requirements into current sprint, future sprint, and backlogs.-Identified, tested, and reported bugs in Jira with detailed reproduction steps to assign to dev/product component.-Designed detailed test cases for web and mobile app according to functional requirements.-Executed functional/regression/user-acceptance/exploratory tests to validate the test cases.-Generated test execution report and detailed bug report for management. -
Software Qa Analyst/Project CoordinatorThe Evidence Network Inc. May 2022 - Aug 2022Toronto, On Canada-Tech Stack: PHP, HTML, CSS, Selenium IDE, NUnit Framework, Visual Studio, Visual Paradigm, MS Project.-Performed project planning, coordination, and client communication in agile development of an application – ‘EDO Performance Measurement Tool’.-Documented business requirements, software requirement specification and design using Visual Paradigm.-Analyzed and triaged new feature requirements into current sprint, future sprint, and backlogs.-Conducted gap analysis, recommended process changes and improvements to software product.-Created prototypes and user manual with easy instructions and screenshots.-Developed and documented test plan, user stories and test cases.-Performed functional, explorative and user acceptance testing (UAT) to validate test cases.-Raised bugs for UI/UX in Jira to dev team.-Identified, tested, and reported bugs in Jira with detailed reproduction steps assigned to dev/product component, and collaborated with dev team for fix resolution.-Generated and submitted test execution report to respective stakeholders.-Communicated effectively and built rapport with client to understand issues from end-user perspective. -
Operations CoordinatorSiddiqui’S International School Jan 2012 - Jun 2016Dhaka, Bangladesh-Conducted process gap analysis, training needs assessment, and implemented operational reforms. -Designed training modules, curriculum, and lesson plans. Conducted trainings and delivered class lectures.
Farhana Rahman Education Details
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Gpa 3.70 Out Of 4.0 -
Gpa 3.78 Out Of 4.0 -
Gpa 3.99 Out Of 4.0
Frequently Asked Questions about Farhana Rahman
What company does Farhana Rahman work for?
Farhana Rahman works for Oneworld Legacy
What is Farhana Rahman's role at the current company?
Farhana Rahman's current role is Business Consultant.
What schools did Farhana Rahman attend?
Farhana Rahman attended Conestoga College, University Of Dhaka, University Of Asia Pacific.
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1capitaleng.ca
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Farhana Rahman
Masters In Public Policy, Administration, And Law Candidate At York University| Development Communication And Advocacy ProfessionalScarborough, On1plancanada.ca
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