Manage customer support inquiries across various channels, including phone and in-person, ensuring timely and efficient issue resolution.Collaborate closely with cross-functional teams to address customer feedback, product issues, and service requests, enhancing overall customer satisfaction.Manage and track store financial performance, cash control, inventory, safety, customer service, and management of the entire staff.Actively participated in cross-functional communication, providing an excellent foundation for verbal and written communication skills.Responsible and accountable for registering all related sales on the assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.Maintains accurate inventory counts; maintains the accuracy of on-hand quantities, including basic departments, stockroom, and overstock locations.

Trained AI models by creating and answering questions.Evaluated and ranked responses generated by AI.Thoroughly checked the factuality and relevance of text produced by AI models.Continually test AI systems to ensure they’re operating efficiently and work to refine them continually.Synthesizing raw, unfiltered data to build well-organized, unbiased data sets.Ensuring data is properly annotated according to specific annotation guidelines.Showing AI programs samples of training data and checking the output to see whether it’s correct.Verify and validate data annotations to ensure the AI reads it correctly.