Farhan Ammar Email & Phone Number

Cyberjaya, Selangor, Malaysia

As as Financial Fraud Analyst, I'm responsible for identifying, investigating, and preventing fraudulent activities within financial institutions or organizations. This role involves analysing transaction data, monitoring accounts for suspicious behaviour, and utilizing various tools and techniques to detect anomalies. My role includes examining transaction patterns, putting preventive measures in place, and utilizing advanced data analytics to protect assets and ensure regulatory compliance. With a strong attention to detail and a proactive mindset, I focus on shielding organizations from financial risks and improving overall security.

Cyberjaya, Selangor, Malaysia

- Actively extend customer support via email and live chat, cultivating a personalised experience and motivating users to adopt new product and service opportunities that correspond with their changing needs.- Performing back office duties as required. They may involve updating customer records and ensuring compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), and due diligence controls according to relevant regulations and policies.Effective customer service relies on several core principles. Customer focus ensures that interactions prioritize customer needs, while empathy helps build trust by understanding their feelings. Critical thinking allows for thoughtful problem-solving, and a customer-first approach keeps their needs central. Building rapport fosters positive relationships, and seeing things from the customer's perspective ensures responses are relevant and helpful. Together, these elements drive exceptional service.

Federal Territory Of Kuala Lumpur, Malaysia

- Manage end-to-end recruitment process, scheduling of candidate, first line screening, managing interview schedules, etc.- Perform data source daily, preparing and assist with contracts, liase with team to finalize offer letters.