Farhan Bhatti Email & Phone Number

Pakistan

Austin, Texas, Us

Leading Product Management Efforts: Responsible for end-to-end product management including defining product strategy, setting product vision, and managing the product lifecycle from ideation through launch and beyond.Roadmap Planning & Execution: Collaborating with stakeholders to develop and maintain product roadmaps that align with business goals and customer needs, ensuring timely delivery of product features and enhancements.Customer-Centric Product Development: Engaging with customers to gather feedback and insights, ensuring that product development is aligned with market demands and customer expectations.Orchestrating the development of a multi-tenant SaaS solution and delivery of innovative and secure solutions for complex business challenges.Data-Driven Decision Making: Utilizing analytics and customer feedback to make informed decisions on product features, enhancements, and overall product direction, ensuring continuous improvement and market relevance.Ensuring high-quality product delivery and exceptional customer satisfaction across global markets and domains.Cross-Functional Leadership: Coordinating with engineering, design, marketing, and sales teams to ensure cohesive product development and successful go-to-market strategies.Collaborating closely with top leadership and founders to drive the company's vision and goals.Empowering and mentoring teams to achieve excellence and foster innovation.Market and Competitive Analysis: Conducting market research and competitive analysis to identify opportunities, assess product-market fit, and inform product strategy.Coordinating with Human Resources for talent acquisition, team development, and alignment with company values and vision.

Windsor, Ct, Us

In addition to the responsibilities of the software engineering team, also responsible formanaging all operations within Pakistan, involving the responsibility for profit, revenue, andquality targets. The detailed responsibilities are.● Prepare quarterly/annual progress reports for SS&C leadership● Conduct extensive market research and prepare strategies accordingly● Build and mentor marketing and production teams with local expertise● Collaborate with leadership to strategize how best to roll out the product line● Manage deadlines and budgets and ensure they are maintained● Talent hunt and helping in recruitment● Effective Networking with local clients and developing strong professional relationships● Manage contracts with vendors and service providers● Collaborate with local businesses to acquire all necessary resources and services● Mentor direct reports for SS&C values and vision and help them align their goals● Contribute to the overall global success of our company● Monitoring performance at all levels and scheduling training as required

Windsor, Ct, Us

Primarily responsible for managing teams working on Java technologies, Angular, Node JS, NGINX, Gigaspace, AWS, and various databases. Continuous process improvement for meeting tough deadlines and delivering products by ensuring a smooth transition of SDLC through a complex DevOps architecture based on SaaS-based infrastructure orchestration on Dockers, Kubernetes, and Rancher. Close coordination with the product owners, and project managers to drive and direct the team for cross-team collaboration and solve impediments. Contributing to backlog grooming, requirement analysis for clarity, sprint planning, scrums, retrospectives meetings, and sprint review meetings for product development and management. Using JIRA as a tool for agile methodology and project management. Helping teams in problem-solving and improving technical support.There have been several achievements during the tenure, such as,- Planning for team capacity building and preparing skill matrix during a visit to the US office- Contributing to product roadmap meetings during visits to the US office- Travel for at least 30% every year to the US office for contributing to strategic planning, aligning onshore/offshore goals, and training from top management to learn leadership- Cross-trained teams to have skill balance and talent cultivation- Conducted various team-building exercises with help of the HR department which resulted in an 80% reduction in cross-team issues- Introduced the DevOps concept in the organization and played a key role in the core team to spearhead process buildingSecondary responsibilities are to help the corporate and operations team by working closely with teams such as;- Human Resources, Retention, Training, and Personal Development Recruiting- Business Expense Management, Asset Management- IT infrastructure, Data Center, Networking, Surveillance- GRC, SOC 1 & SOC 2 Compliance, BCP, and vulnerability & application security management

Windsor, Ct, Us

Achievements during the tenure,Automated deployment and upgrade process of release in production and reduced turnaround time by 70%Reduced 60% to 80% of automated regression time by introducing multithreadingHelped IT team in optimizing bandwidth management and procuring equipment as well as introduced SLA for supportWorked closely with IS and Audit team to fulfill client questioner and execute internal and external auditsExecuted recruitment for the software development team and hired the best talent in the shortest timeAchieved the highest level of Unit Test Coverage with 100% green execution on TeamCity before each releaseEnhanced the smoke test process by introducing stages for the build, functional test, and upgrade test to deliver a stable testing environment every dayImproved teamwork and collaborationWorked on Data Analytics for the process improvement of CI/CD performance

Windsor, Ct, Us

Managed approximately 50 resources in highly skilled teams including software engineers, software architects, and team leads. Contributed to agile ceremonies and worked closely with project managers, and product owners to understand the requirements and help the team deliver it in tough deadlines. Worked closely with the functional testing, engineering, and support team for close coordination.Achieved up to 60% reduction in Tier 3 support issues and helped in the process to reduce turnaround time.

Naperville, Il, Us

Collaborated with teams in three different time zones, Australia, the Middle East, and the USA Trained Software Engineers on IBM WebSphere Commerce in record time and delivered the project within the deadline. Collaborated with remote teams in offshore offices in India and ensured delivery on time. Worked on sales management and participated in various client demos.

Naperville, Il, Us

Worked on IBM Space with Mega Projects of Telco in Saudi Arabia, and Mega stores like Kmart in Australia. Used Various technologies and methodologies, like Agile, Software Development Life Cycle (SDLC), and Business Analysis.

Karachi, Sindh, Pk

Managed projects of digital house production for clients in UAE and GCC countries. Implemented PMO and mentored project managers to deliver projects consistently. Managed the Karachi, Pakistan office operations.

Founder of an IT consultancy startup to provide consultancy to various firms on the Solution Architecture Design and Implementation followed by the fulfilment of the projects or products, such as;Consultancy and Software Solution for TCF Relief Fund (NGO - The Citizens Foundation)Technological Infrastructure Consultancy and Software Solution for Connect Communications (Pvt.) Ltd. (ISP Fiber + Ethernet Metropolitan Area Network Organization) Including the following scope;Network Architecture and Design for the hybrid next-generation network on optical fiber and ethernet for having 50k plus subscribersAuthentication and billing system for the household subscribersValue-added services through the portalTechnology Infrastructure Consultancy for Directorate General Training & Research (Custom), Karachi, PakistanTechnology Infrastructure Consultancy and Deployment for Cybernet (Pvt.) Ltd. at Jamshoro Power Plant including data center, video surveillance data center, and optical fiber network across the facility.Technology Infrastructure Consultancy for Lucky Cement Ltd. At Pezu and Noriabad PlantConsultancy for Adnan Asdar Associates to build a data center and provide a platform for PrologConsultancy for Arcop Associates to build a data centerConsultancy for QoS in VoIP transmission to share broadcast in four major cities in Pakistan for City FM 89

Worked on the establishment of a call center and preliminary research and creation of complete design over multiple projects with the responsibilities as a Chief Solution Architect in a joint project with a leading Dutch software house IQuality partnered with Microsoft on Passage Portal Platform.

Karachi, Pk

Worked on the Value Added Services, Sales & Marketing coordination, Operations Management, Information & Process Optimization, Process Flow Integration (including automation), and includes project;Various Marketing Campaigns & Major projects for large-scale deployment of bandwidth Network Optimization Enterprise Solution (Rainmaker, Deployment, Billing & Customer Relation) Network Monitoring System Game Server (Ultimate Rampage) eLearning (Eureka)

Worked on Architecture Design & Development for off-shore projects in San Francisco, the US as mentioned below:Streaming Media Administrator (SMA), Auto-Station Manager (ASM), Videos for Broadband (VB)VoIP Exchange ServerLive eRadio & eTVeLearning & eSeminarsAIS & etc.GSA4 Gun Simulator for Pakistan Navy in Indigenous Development Program

Worked on Architecture Design & Development for off-shore projects in San Francisco, the US as mentioned below:Streaming Media Administrator (SMA), Auto-Station Manager (ASM), Videos for Broadband (VB)VoIP Exchange ServerLive eRadio & eTVeLearning & eSeminarsAIS & etc.GSA4 Gun Simulator for Pakistan Navy in Indigenous Development Program

Karachi, Sindh, Pk

Various courses in IT for BS(CS) and MBA(IS/IT)

Developed various desktop applications on windows in Visual Basic, such as;Subscriptions management systemGerman Shepherd Pedigary Management System

worked over the implementation of several IT/network setups, such as:CHEC House Pakistan (Pvt.) Ltd.China Cable Corporation (Pvt.) Ltd.System 9000 (Pvt.) Ltd. (ISO 9000)

Masters In Computer Science, Computer Science

Bachelor'S Degree, Business & Commerce, Economics, Management, Advance Accounting, Statistics & Business Mathematics