Farhan Chowdhury

Farhan Chowdhury Email and Phone Number

Customer Service and Sales Ambassador @ CLEAR (clearme.com)
New York, United States
Farhan Chowdhury's Location
Queens, New York, United States, United States
Farhan Chowdhury's Contact Details

Farhan Chowdhury work email

Farhan Chowdhury personal email

About Farhan Chowdhury

All about driving results that are immediately apparent and impactful. A self-starter, detail-oriented and collaborative individual. Exceptional Customer Service, Product Management, Product & Usability Testing, Project tracking and execution skills.Well versed with- E-commerce, Business Operations, Digital Marketing, Web Analytics & Optimization, Product & Usability Testing.Web Analytics: Adobe Analytics (Omniture) | Google Analytics | MonetateWeb Conversion Optimization: Monetate | Sumo | PicreelUser Behavior Analysis & Research: UserTesting | Inspectlet | SessionCam | Qualtrics | NarvarA/B test Calculator (Pre/post Test Analysis): Speero | Blastanalytics | Bayesian | Z Test CMS: Shopify | Weebly | Fast Bite(OMS) | EMS/ DrupalCRM: Sky CRMProject Management/tracking: Kanboard | Aha! | Jira | Trello | Basecamp | ZendeskSite Audit: Siteliner | AhrefsAccomplishments:> Contributed in business process optimization and product management for a start-up software company. > Significantly improved both micro and macro conversions for a women’s and men’s apparel and home goods holding company.> Increased e-mail acquisitions across multiple high traffic sites.> Optimized marketing campaigns for a leading B2B focused conference production company. (Reduced site bounces and exits by serving content-based exit offers) > Contributed in Product Logo Design Contest for CodeNewbie, a supportive, international community of people learning to code.> Developed a B to C joint venture company website prototype using unique business strategies to essentially improve customer acquisition and revenue/demand.

Farhan Chowdhury's Current Company Details
CLEAR (clearme.com)

Clear (Clearme.Com)

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Customer Service and Sales Ambassador
New York, United States
Website:
clearme.com
Employees:
2618
Farhan Chowdhury Work Experience Details
  • Clear (Clearme.Com)
    Customer Service And Sales Ambassador
    Clear (Clearme.Com)
    New York, United States
    View
  • Clear (Clearme.Com)
    Customer Service & Sales Ambassador
    Clear (Clearme.Com) Jul 2023 - Present
    New York, Ny, Us
    • Operate as an Ambassador and provides information to 1000+ individuals/passengers daily. • Consistently demonstrate adherence to Airport security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols• Function autonomously and with integrity, keeping CLEAR's members and business partners' best interests in line.• Work in an extremely fast-paced environment and engage in conversation with customers to create professional connections to achieve sales goals.• Resolve traveler and/or members concerns or inquiries in an appropriate and timely manner, escalating to a higher level as necessary.• Achieve the monthly target requirement of selling 6,000 memberships as a team.• Manage member accounts with NGI updates and upgrades.
    View
  • Usabilityhub
    Product Usability Tester
    Usabilityhub Jun 2023 - Present
    Collingwood, Victoria, Au
    • Perform usability testing for numerous products and provide consumer insights. • E-commerce shopping experience features testing. • Evaluate the ease of use and efficiency of a user interface.
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  • Nightrain™ E-Commerce
    Founder/Business Owner, Ecommerce
    Nightrain™ E-Commerce May 2023 - Present
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  • Fullbeauty Brands
    Conversion Rate Optimization Analyst, Ecommerce
    Fullbeauty Brands Jun 2018 - Apr 2020
    New York, Ny, Us
    Data & Analytics:• Built KPI reports and dashboards to analyze site performance including but not limited to traffic, Conversions, Demand Revenue, RPV, AOV, ATB, CTR, Bounces etc.Analysis & Recommendation:• Worked with cross-functional teams to track and analyze existing framework for various initiatives to increase conversions/revenue overall.• Provided recommendations and key takeaways to the digital team from pre/post analysis of site data.• Collaborated with UI/UX, Product and E-commerce/marketing teams to ensure optimized content strategies aimed at driving results through multi-channel digital campaigns.• Prepared and shared specific Roll-out report to inform stakeholders of ongoing optimization performance, including real-time suggestions based on data to achieve goals.Testing & Optimization:• Proposed experiment opportunities, built A/B/n testing plans and evaluated test results to help make website optimization decisions.UI/UX User Behavior Analysis & Research:• Analyzed visitor sessions & customer shopping journey to identify major pain points and optimization opportunities.Tech used: Monetate | Adobe Analytics (Omniture) | Jira | Aha! | Certona | User Testing | Inspectlet | SessionCam | Qualtrics | Narvar
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  • Worldwide Business Research (Wbr)
    Seo & Analytics Assistant
    Worldwide Business Research (Wbr) Jan 2017 - Mar 2018
    New York, New York, Us
    Data & Reporting:• Analyzed and organized Google Analytics audience data and tracking results.• Identified trends in website traffic, Conversions, Bounces, etc. by looking at specific key differences in performance between campaigns for analysis.• Created & distributed web reports for events and conferences.Digital Marketing & Conversion Funnel Optimization:• Created marketing visuals using Canva, Picreel & SUMO--conversion rate optimization software for PPC, lead capture, special promotions, event registration, and visitors-retention for multiple event websites.Web Updates:• Collaborated with the web team to identify and notify of major issues/bugs using Zendesk and Basecamp.• Set-up Meta tags and descriptions using EMS/CMS Drupal.Campaigns/Event Tracking:• Collaborated with the Marketing team to gather requirements for Remarketing and tracked digital campaigns/deliverables.Tech used: Google Analytics/AdWords | Picreel | SUMO |Buzzsumo| Canva | EMS/Drupal | Sky CRM | Basecamp | Zendesk | Siteliner
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  • The Fast Bite
    Business Operations & Product Management Intern
    The Fast Bite Aug 2016 - Jan 2017
    New York, Ny, Us
    Product Management/Operations:• Assisted the business operations team in the execution of mobile app and web development projects through content updates, business process management optimization and general operation of custom online ordering eCommerce platform.• Utilized TheFastBite (Content Management System) to manage the catalog of products and product options along with web content features and configurations.• Assisted the team with research and generated business leads.• Collaborated across teams to gather requirements and created comprehensive project plans including timelines, updates, and enhancements.Tech used: The Fast Bite OMS/CMS | Kanboard | GIMP | Inkscape
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  • Hudson Group (Hg) Retail, Llc
    Retail Specialist
    Hudson Group (Hg) Retail, Llc Jun 2015 - Jul 2015
    East Rutherford, New Jersey, Us
    • Provided information to customer regarding a particular product or services. • Maintained store operations and high sales performance.• Resolved technical issues on the register.• Handled database merchandise information on the register.
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Farhan Chowdhury Skills

Web Development Html Cascading Style Sheets Cms Wordpress C++ Sql Programming Databases Microsoft Office Project Management Business Operations Agile Project Management Web Content Management Web Design Oracle Database Responsive Web Design Css Logo Design Photoshop Operations Management Business Administration Smartdraw Customer Service Typography Microsoft Word Microsoft Excel Graphic Design Digital Marketing Photo Editing Web Applications Network Security Social Networking Computer Security Business Analysis Web 2.0 Networking Information Technology Hardware Github Merchandising Inventory Management Bootstrap Adobe Photoshop Content Management Systems Social Media Sass Foundation Framework Lightroom Business Process Improvement Google Analytics Citrix

Farhan Chowdhury Education Details

  • Long Island University
    Long Island University
    Computer And Information Sciences And Support Services | Business
  • Shopify Academy
    Shopify Academy
    Ecommerce

Frequently Asked Questions about Farhan Chowdhury

What company does Farhan Chowdhury work for?

Farhan Chowdhury works for Clear (Clearme.com)

What is Farhan Chowdhury's role at the current company?

Farhan Chowdhury's current role is Customer Service and Sales Ambassador.

What is Farhan Chowdhury's email address?

Farhan Chowdhury's email address is fc****@****oup.com

What is Farhan Chowdhury's direct phone number?

Farhan Chowdhury's direct phone number is +120193*****

What schools did Farhan Chowdhury attend?

Farhan Chowdhury attended Long Island University, Shopify Academy.

What are some of Farhan Chowdhury's interests?

Farhan Chowdhury has interest in Web Design, Data Analysis, Project Management, Ui Development, It Operations, Web Development, Software Development, Front End Web Development, Management Training, Digital Marketing.

What skills is Farhan Chowdhury known for?

Farhan Chowdhury has skills like Web Development, Html, Cascading Style Sheets, Cms, Wordpress, C++, Sql, Programming, Databases, Microsoft Office, Project Management, Business Operations.

Who are Farhan Chowdhury's colleagues?

Farhan Chowdhury's colleagues are Carlos Lampón Rivera, Bereket Negussie, Nazlı Seyidova, Brian Laibach, Hiram Sanon, Ron B., Stacie Boyd-Davis.

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