- Managed a team of Home Textiles for E-com Platforms across Multiple regions.- Developed and analysed sales strategies for the assigned category to fulfil the targets.- Managed multiple teams on carrying out marketing plans and PPC campaigns to maintain optimal advertising cost.- Managed end to end inventory planning of more than 200+ SKUs.- Working on continuous resolutions for the team.

- Managed a team of Home Textiles for Amazon USA.- Developed and analyzed sales strategies for the assigned category to fulfill the targets.- Managed multiple teams on carrying out marketing plans and PPC campaigns to maintain optimal advertising cost.- Managed end to end inventory planning of more than 200+ SKUs.- Working on continuous resolutions for the team.

Outsourced Employe for Infinitee LLC from Vivacity Beyond (Pvt) Ltd.

Co-founder and partner Apparicana which is an online store on Amazon which deals in the drop shipment model. • Maintain account’s KPI and keep close eye on customer support parameters.• Strategic Consulting, including business plan & sales strategy development.

Responsibilities :• Directly supervise the work of others on a small/medium sized team (1-8 people) including mentoring, coaching, and providing advice on procedures/work methods. • Set the effective goals aiming for better quality, escalating processes, high speed and efficiency.• Work for the staff as well such as motivating and inspiring the staff, providing bonuses, rewarding schemes, etc and make exams of their performance statistically and customer feedback. • Work collaboratively with clients teams lead counterpart to plan and deliver shared services solutions around International payroll and HR admin.• Strategic Consulting, including business plan & sales strategy development.

Responsible for business development, marketing, company sales, NOC Managment strategy and accounts.

Responsibilities of BPO director:• Work collaboratively with clients teams lead counterpart to plan and deliver shared services solutions around International payroll and HR admin.• Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.• Strategic Consulting, including business plan & sales strategy development.• Guide team through documentation of processes • Design and implement shared services operating model and including governance and service management along with the service catalog and service level agreements. • Provide effective customer service such as handling complicated customer queries, issues, complaints, and questions. • Set the effective goals aiming for better quality, escalating processes, high speed and efficiency.• Work for the staff as well such as motivating and inspiring the staff, providing bonus, rewarding schemes, etc and make exams of their performance statistically and customer feedback. • Directly supervise the work of others on a small/medium sized team (1-8 people) including mentoring, coaching, and providing advice on procedures/work methods. • Develop detailed work plans, direct project teams, deliver status, meet deadlines, manage to budget, meet or exceed quality standards.• Guide team through problem definition, issue identification and work plan development using problem solving principles and past experience. • Work with virtual teams (vendors and clients) in different countries, managing cross cultural issues and keeping a good relationship with them. • Ability to meet international travel requirements..

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