About• Over 2 years of Human Services experience (Social Work Intern, Patient Navigator, Care Manager/HARP Specialist)• Adept at ensuring that patients receive appropriate follow-up care • Ability to coordinate communications between patients and medical providers • Solid understanding of patient care procedures • Sound knowledge of RMA portal, ePaces, treatment tracker, HARP, healthix and Bronx RHIO• Ability to perform assessment, care plan, and referrals • Ability to delegate work• Keen Care Management experience and health care coordination capabilities• Strong interpersonal skills and the ability to work in teams• Proven ability to effectively interact with senior-level management professionals• Effective communication skills both written and presentation skills in front of small to large groups• Flexible to changing work flow and demands• Always takes the initiative to promote change• Proficient in Microsoft Word, PowerPoint, Excel, Outlook• Fluent speaking ability in English and Spanish