● Collaborated on the implementation of Dynamics 365 Business Central, assisting in data migration for accurate client onboarding. ● Monitored and optimized system configurations to align with business needs and ensure seamless performance● Supported user training on core financial processes, enhancing operational efficiency P2P (Procure-to-Pay), O2C (Order-to-Cash), and R2R (Record-to-Report) cycles.

● Supported the preparation of weekly claims reports and presentations, summarizing key findings and trends for management review.● Streamlined claims documentation for over 500 weekly cases, contributing to operational efficiency and compliance. ● Collaborated with the claims team to investigate and resolve complex claims, contributing to the identification of potential fraud and inconsistencies.

● Conducted quality control on over 1,000 data entries per week, ensuring 99% data accuracy for decision-making.● Utilized Salesforce CRM to import and manage over 5,000 records collected through data scraping, ensuring data was easily accessible and actionable for sales and marketing teams.● Conducted data scraping from multiple online sources, providing a robust data set for business insights and strategic initiatives.● Performed quality control on over 1,000 data entries per week within Salesforce, maintaining 99% accuracy for consistent reporting and informed decision-making.