- Create, manage, and maintain qualifying target lists. Update the lists periodically to support relevance.- Support the Service lines in reviewing Inbound International ICOIs to identify potential target clients relevant to the strategic business growth plan.- Coordinate proactively business development activities - like identifying networking events and conferences to attend, arranging meetings and events for proactively creating business opportunities.- Managing the firm's social media pages and campaigns.- Follow up with potential client opportunities with service lines and ensure that up-to-date status of opportunities is maintained.- Coordinate with BDO Global Client & Markets team to support proactive business development activities.

- Worked for Google Products by handling users' concerns over chat and emails.- Worked closely on process ideation by validating ideas regularly.- Developed quantitative and qualitative metrics to evaluate company productivity.- Crafted solutions to reoccurring issues by analyzing root causes.- Diagnose the software and hardware issues and assist accordingly.- Responsible for premium support.- Reported the new issues and worked on them to find workaround fixes.- Follow standard processes and procedures. - Managed administrative staff workflow and trained new hires on office procedures and policies.

The internship was focused on Directional Drilling, Nomenclatures used in Directional drilling, techniques of directional drilling, problems during directional drilling, survey tools, and deflection tools.