- Developed and implemented custom plugins, workflows, and JavaScript solutions in Microsoft Dynamics 365 Customer Engagement (D365 CE) to meet specific business requirements.- Integrated D365 with external systems like SAP and Business Central using RESTful APIs, Power Automate, and web services.- Designed and built SSRS reports with advanced filtering and drill-through capabilities for precise data analysis.- Utilized CRM SDK, XrmToolbox, and Dataverse for efficient development, data management, and troubleshooting within the D365 environment.- Automated business processes using Power Automate, enhancing system efficiency and reducing manual workloads.- Applied .NET and C# skills to develop scalable custom solutions, enhancing D365 CE functionality to support complex business processes.

- Led a team of developers in the design, implementation, and maintenance of backend systems, ensuring adherence to coding standards and project timelines.- Mentored a group of 4 interns on Power Apps, facilitated hands-on learning experiences for the interns, guiding them through the process of designing, building, and deploying Power Apps solutions to solve real-world business challenges.- Architected scalable and efficient solutions using .Net, C#, Azure, and Dynamics 365 technologies, catering to diverse client needs, including on-premises and online CRM deployments.- Acted as a liaison between technical and non-technical stakeholders, facilitating clear communication and alignment of project objectives.- Authored technical write-ups for the company's LinkedIn page, providing insights into emerging technologies, best practices in software development, and innovative solutions. Covered topics such as backend development using .Net, C#, and JavaScript, integration of Dynamics 365 (D365) and Azure services, and data visualization with Power BI.

- Played a key role in the development of backend functionalities for various software projects, leveraging .Net, C#, and JavaScript.- Contributed to the integration and customization of Dynamics 365 (D365) applications to meet client requirements, including both on-premises and online CRM implementations.- Implemented data-driven insights using Power BI, enhancing decision-making processes for project stakeholders.- Gained hands-on experience in deploying and managing applications on Azure cloud platform.- Collaborated with cross-functional teams to analyze requirements, design solutions, and deliver high- quality software products.- Represented the company as a delegate and an exhibitor at INDIASOFT 2022, a prestigious International IT Exhibition & Conference, showcasing the company's expertise and capabilities on a global platform.

- Collaborated with senior developers to learn and apply best practices in software development.- Assisted in the design, development, and testing of backend applications using .Net, C#, and JavaScript.- Assisted in integrating and customizing CRM solutions for on-prem and online environments, particularly for clients in the Middle East region.- Gained exposure to data visualization and analytics tools such as Power BI.- Acquired proficiency in utilizing Azure services for cloud-based solutions.- Selected by the CEO of the company, along with a colleague, for a prestigious management trainee program. The sessions led by the CEO, focused on data analysis, visualization, and solving complex business problems. Hosted Quarterly Business Review (QBR) meeting, that focused on insights and analysis presented by the company stakeholders.- Received personalized mentorship from the CEO, acquired skills and knowledge to enhance software development projects, integrating business-centric approaches and data-driven insights into backend solutions. (acquired a teacher for lifetime)