Farheen Desai Email & Phone Number

Toronto, Ontario, Canada

• Independently oversee and execute end-to-end strategic purchasing and inventory management processes in a timely and efficient manner• Act as the main contact person to provide consultative expertise and advice to internal and external stakeholders to support large projects in procuring goods and services by using strong communication and customer service skills• Offer exceptional customer service to clinical staff to better meet patient needs by actively listening to concerns and challenges, while offering fair and reasonable solutions• Utilize strong written communication and administrative skills to create documentation to share with internal and external stake holders to help provide streamlined and clear processes on how to procure goods and services • Utilize administrative skills to organize and coordinate multiple projects by creating budget documents, procurement guidelines and templates, and entering purchasing data into internal systems to maintain accurate records• Coordinate delivery of purchased material by maintaining strong communication with external stakeholders, as well as providing timely updates to internal stakeholders• Provide strong internal customer service by reviewing customer requests and maintaining communication channels to acknowledge customer needs• Maintain strong working relationships with various suppliers and ensure suppliers qualify for procurement purposes by ensuring consistent communication, building a rapport with suppliers and ensuring lowest overall cost is secured• Issue requests for bid proposals, quotes and invoices in a timely manner by working within a defined sourcing processes• Issue purchase orders by requesting quotes from suppliers in a timely manner and ensuring goods and services are purchased at the lowest overall cost

Toronto, Ontario, Canada

• Recorded and updated merchandise inventory counts in a timely manner• Offered fast and friendly customer service to all Michaels customers of various backgrounds • Resolved customer complaints and concerns by actively listening to customers, understanding challenges and offering fair and reasonable solutions to meet their needs• Demonstrated leadership by training and supporting new associates

Toronto, Ontario, Canada

• Recorded and maintained accurate inventory counts of all merchandise• Utilized internal store systems to scan and mark down all clearance merchandise • Offered fast, friendly and customer focused customer service to all Marshalls customers• Stored and maintained merchandise and supplies in an organized and safe manner• Received shipments and organized merchandise to go out on the sales floor in an efficient manner• Processed all customer transactions, purchases and returns in a fast and timely manner• Utilized strong leadership skills by training and coaching new associates

Toronto, Ontario, Canada

• Assisted the management team with ensuring all operations of the residence was up to standard and functioning efficiently• Assisted with planning and implementing two large community events every month • Developed a volunteer recruitment package by producing volunteer job descriptions, a volunteer promotional brochure and orientation and training presentations • Interviewed volunteer candidates by creating a list of interview questions• Conducted and facilitated volunteer training sessions and workshops • Provided leadership and inspiration to volunteers by working alongside them, delegating and assisting with tasks and providing feedback• Created event flyers for promotional events • Attended health and safety meetings and recorded meeting minutes • Independently planned and facilitated various recreation programs and events for residents

Toronto, Ontario, Canada

Operations And Supply Chain Management

Recreation And Leisure Services

Social Service Worker