Farhen Graman Email & Phone Number

New Braunfels

Scenic Property Group Property Manager – River Park Responsibilities Include: Managing all aspects of the Property. Supervise six on site staff and maintaining and managing the current budget. I have raised the occupancy and reduced the delinquency at both properties and maintained them both at an occupancy average of 96% to 98% occupied.• Collecting and posting rent, fees, and other payments• Knowledge of property management software-Yardi &Quickbooks• Reviewing & submitting vender invoices• Processing final account statements for resident move outs• Promoting resident satisfaction and retention• Acting as the onsite supervisor in the assisting of the community manager• Completing various accounting, financial, and administrative duties.• Input of water billing• Leasing and Marketing

Canyon Lake, Texas

Agent

San Antonio, Texas Area

• Conducted cold calling to new businesses from fire, smoke, and water damage jobs in residential and commercial settings.• Driving sales results to assist the branch in achieving sales plan.• Created and maintained relationships with insurance agents, adjusters, property managers, and other segments as assigned.• Went over the claims for residents to make sure they are covered and have a deductable.• Attended industry trade shows and networking events.• Developed key industry relationships.• Worked closely with the Director of Business Development, Regional Manager, and Project Manager’s to effectively utilize all sources of leads.• Analyzed Market and identified solutions.• Qualified leads, assessed needs, and recommended solutions.Sales and Marketing Management• Grew the company 163% in sales 2012.• Heightened product image and sales performance through execution of strategic planning, sales and marketing development, and effective public relation efforts working within the budget.• Promoting the introduction of our products/product mix to identify high-end and low-end markets.• Conducting market surveys throughout the community for product growth and knowledge.• Composing mail-outs and marketing flyers for businesses.• Researched, recommended, and negotiated new retail sites. Contacted regular and prospective customers to solicit company services. Recommended services to customers, based on customers specific needs and interests.• Answered questions about services, prices, insurance, and durability and credit terms. Prepared a database, proposal, & plan of prospective customers.• Ability to define a target market, cold call and make in-person presentations.• Superior presentation and written/verbal communication skills.• Ability to work independently or with a group.

PROFESSIONAL EXPERIENCE Hyland Residential Management Services Inc.Manager Cotton Crossing • Collecting and posting rent, fees, and other payments• Knowledge of property management software-Yardi &Quickbooks• Reviewing & submitting vender invoices• Processing final account statements for resident move outs• Promoting resident satisfaction and retention• Acting as the onsite supervisor in the assisting of the community manager• Completing various accounting, financial, and administrative duties.• Input of water billing• Assisting with leasing and Marketing

To obtain a position as a Property Manager in which my leadership abilities, organizational skills, education, and professionalism will be effectively utilized. I am dedicated, loyal, and possess the ability to work independently or in a team environment. QUALIFICATIONS SUMMARY • Strong communication skills • Self motivated and results driven • Creative, enthusiastic, and willing to assume increased responsibility • Personable, articulate, and professional in both appearance and demeanor • Able to coordinate multiple projects and meet deadlines • Superior communication & presentation skills • Proven ability to diffuse highly charged situations EDUCATION 05/01-05/07 Texas State UniversityCommunications Degree with a minor in Mass Communications GPA 3.2 05/00-05/01 Wharton County Junior College- Communications GPA 3.1 05/99-05/00 San Jacinto Junior College- Communications GPA 3.1 PROFESSIONAL EXPERIENCE Hyland Residential Management Services Inc.Assistant Manager Cotton Crossing • Collecting and posting rent, fees, and other payments• Knowledge of property management software-Yardi &Quickbooks• Reviewing & submitting vender invoices• Processing final account statements for resident move outs• Promoting resident satisfaction and retention• Acting as the onsite supervisor in the assisting of the community manager• Completing various accounting, financial, and administrative duties.• Input of water billing• Assisting with leasing and Marketing