Supreme Court of Virginia Juvenile and Domestic Relations District Court C/O Loudoun CountyJanuary 2010 – Present (3 years 2 months)Provide language interpretation service in courtroom civil and criminal proceedings including. Specific services support the judge in interpretation of non-English speaking persons appearing in courtroom proceedings.Language Resource CenterJanuary 2010 – Present (4 years 2 months)Manassas VAProvide language translation/interpretation services to hospital patients concerning medical, legal, financial and contractual issues. Provide frequent translation/interpretation services to the Persian community for legal paperwork and immigration forms.Tahirih Justice Center2010 – Present (4 years)Falls ChruchProviding Language Services Support and TranslationsLegal Services of Northern Virginia2009 – Present (5 years)Fairfax VAProviding Farsi and Dari Translation services for Northern Va attorneys

Providing support to the Disaster Credit Management System (DCMS) for the Small Business Administration for Technology Refresh project. Specifically supporting functional requirements management of the system under development. Responsibilities and Accomplishments:• Developed and maintain Work Breakdown Structure in MS Project

Provided frequent translation/interpretation services to the Persian community for legal paperwork and immigration forms.- Language Resource Center - January 2008 – October 2012 (4 years 8 months)Manassas VAProvided language translation/interpretation services to hospital patients concerning medical and legal issues. - A+ Interpreters LLC - January 2008 - October 2012 (4 years 8 Months) provided language translation/interpretation services to hospital patients concerning medical issues- Legal Services of Northern Virginia (LSNV) 2009 – Present (5 years)Fairfax VA. Providing Farsi and Dari Translation services for Northern Va attorneys

Took on a leadership role in identifying issues, setting strategy, and implementing programs associated with the restructure of the IT department. Set department's strategy to focus on providing timely and quality customer service and to use technology as an enabler to provide technology solutions to real business problems. Configuration management of all hardware/software assets including asset identification, building asset data base, asset deployment and maintenance, and oversight of all vendor license agreements. Financial management and preparation, execution, and administration of hardware/software acquisition budgets for the department. Negotiated and purchased all hardware/software on behalf of faculty and staff. Supervised asset discovery, deployment and redeployment and disposition through sale or disposal. Developed process and system for asset tagging and tracking. Recruited, developed, and integrated support contract technical staff into the IT department. Analyzed economic and historical trends to forecast call volumes to budget for the call centers to optimize FTE. Performed strategic analysis on forecasted data and automated the metrics using Excel. Supervised help-desk activity from Tier 1 through Tier 3 support; and led and facilitated regular staff meetings and prepared and delivered status briefings to faculty chair.

Effectively recruited and managed Southern Region’s (CA, AZ, FL, TX, and Washington, DC Metropolitan Area) local store management, technician and assignments, including developing, analyzing, evaluating, and advising on methods and techniques to improve organizational work processes, standard operating procedures, and management control.

Responsible for business development and creating new services. Consistently met and exceeded established sales goals, and expanded business from one to ten stores.

Provided customer interface for English and non-English speaking clients; and conducted leisure and educational tours.