Fariba Jackson Email & Phone Number

Englewood, Co, Us

Colorado

JUDICIAL RELATED WORK EXPERIENCEInterpreting the court proceedings, in both simultaneous & consecutive modes in front of judges & magistrates:18th Judicial District, Arapahoe, Douglas & Littleton County Court 8th Judicial District, Larimer County Court 4th Judicial District, El Paso & Teller County Court 19th Judicial District, Weld County Court Municipal Courts and Public Defenders MEDICAL RELATED WORK EXPERIENCEFacilitate communication between patients & health care providers, using the consecutive interpreting:Physical & medical evaluation, bone density test & imaging, radiology, workman comp, PT, Cardio testing, rehab & evaluation, Women's Pavilion, mental Health, wound care, pre-op appointment, neurological testing, oncology, mammography & radiology, eye careOTHER INTERPRETING EXPERIENCESPhone interpreting, community interpreting, translation EDUCATIONUniversity of Texas, MA in Political & Social SciencesCollege of Translation, BA in TranslationCONTINUING EDUCATIONMedical Interpretation in the ER Health Information Protection & Portability Act Public School Community/Education interpreting Interpreting Skill Building - Community, Medical & Legal SettingChild Find Assessment AssignmentsImmigration Court DUI Colorado Office of Language Access Educational Classes:Interpreting Skill Building – simultaneous, consecutive interpretation & sight translation Contested DivorcesSmall Claims CourtsProbate Domestic Violence Juvenile Law Medicolegal Death Investigation Vicarious TraumaImmigration Enforcement Property Crimes Special Proceedings from the Defense StandpointWorking with Law Enforcement Code of Ethics Already an Interpreter, How about TranslationCO Evidentiary Hearing ObjectionsForcible Entry & Detainer, Eviction & CollectionLegal Vocabulary DevelopmentLanguages Other than Spanish Policy & Procedure Marijuana 101: CO Revenue’s regulation, taxation & Enforcement Dependency & Neglect

Denver, Colorado

Succssful track record selling residential real estate and helping many buyes and sellers achieve their goal. executed an aggressive marketing plan by overseeing property websites, virtual tours and direct mail campaign. Helped stage homes to create a winning edge to capture the buyers attention and interest. Created brochures and flyers to make the properties stand out. Negotiated successful contracts resulting in a successful closings. Educated buyers on how to choose the right property in order to be able to save them time and effort. Obtained an in-depth knowledge of all loans/financing options to be a valuable source of information for the clients. Understood the needs and expectation of buyers/sellers by constant communication, consultations and customer interaction.

Greenwood Village, Colorado

 Accountable for end-to-end Health Care Professional experience for an assigned Book of Business, to include overall service delivery related to problem resolution, accounts receivable, education and communication. External facing with Health Care Professionals to develop and manage relationship. Manage joint operating committee, including agenda development, facilitating appropriate meeting participation and follow up activities. Own day to day management and execution of action items required to resolve Health Care Professional issues or concerns. Educate and influence Health care Professional, proactively, on Cigna's business objectives, standard operating procedures, policies and programs. Facilitate the discussion on products, quality initiatives, disease management programs and joint ventures.  Utilize matrix partners as appropriate while holding self and the matrix partners accountable for delivering superior service for the Health Care Professionals.

Denver, Colorado

* Manage Regional & Natl account installation for new or renewing Incentive Points Program (IPP). Deliver end-to-end service across the IPP including timely & accurate installation, implementation, service experience, relationship management, problem resolution & outcomes* Effective coordination between the matrix partners (i.e. client, broker, sales, IT support team, client & customer advocacy, service operations, customer service, vendors, etc.) * Serve as the primary point of contact for Key segments to include clients, account team & vendors during case installation or product selection changes to make sure to be in line with Cigna's overall Health strategy & objectives* Address all obstacles relative to the implementation process, plan design & timing of deliverables* Educate functional areas on processes, guidelines & workflows critical to the implementation function through virtual meetings* Review all reports to assure accurate count of the activities. Proactively identify issues prior to the discovery by the client, customer or the account team, which result in a better customer experience & client satisfaction rate* Created contracts/booklets for new & renewing clients based on case implementation materials, knowledge of healthcare benefits & funding types with accuracy * Developed & produced materials using Exceed (specialized text generation/text editing application)* Coordinated the review of member deliverables against customer requirements with plan services, product configuration specialists, underwriting & sales offices for completeness & accuracy* Modified customer contracts/booklets to comply with federal and/or state mandates. Proactively communicated to meet & exceed TAT* Identified opportunities for improvement to increase efficiencies* Prepared amendments to the contracts* Audited specific clients information in Case Installation Tool (CIT) system against legacy systems* Installed & Implemented new business through Facets system

Masters Of Arts (Ma), Political And Social Sciences

Bachelor Of Arts (B.A.), Translation

Translation from Farsi (Persian) into English and/or French and vice versa

Certification, Interpreting In Immigration Court

approved to be interpreting for the Executive Office for Immigration Review (EOIR) courts, which is an agency of the Department of Justice.

Real Estate Education