Alhamdulillah! Got promotion as the Assistant Manager and Lead of System Operations Center at Sheba Platform Limited.

Thrilled to announce my promotion to Lead of the System Operations Center (SOC) at Sheba Platform Limited!Responsibilities:• System Monitoring and Management• Fraud and Suspicious Activity Monitoring• Issue Identification and Solve• Investigation and Follow up• Ticket and SLA Resolution• System Analysis and Planning• Incident and Investigation Reporting (Root Cause Analysis)• IT Support and Troubleshooting• Third Party Vendor Management• Process Development and Stakeholders Management#CareerGrowth #NewRole #ShebaPlatformLimited

I'm happy to share that, I've joined the incredible team at Sheba Platform Ltd as Critical Project Resource (CPR) Officer! As a CPR Officer, I'm thrilled to play a vital role in driving forward crucial projects that shape our company's future.

Responsibilities:• Monitored project progress, identified potential risks, and implemented corrective actions to ensure project success.• Conducted market research to identify new opportunities for website and software sales.• Ensured the financial growth and sustainability of the projects through effective resource allocation and budget management.• Managed end-to-end website development projects, ensuring timely delivery and client satisfaction.• Oversaw website maintenance and troubleshooting, addressing technical issues promptly.• Implemented and managed SEO strategies to enhance website visibility and performance.• Directed the selling process of websites and software solutions, from initial client engagement to final transaction.• Coordinated with cross-functional teams to ensure seamless project execution and quality assurance.• Developed and maintained strong client relationships to understand their needs and deliver tailored solutions.Achieved Skills:• Project management and leadership• Technical troubleshooting and problem-solving• SEO strategy implementation and management• Client relationship management• Cross-functional team coordination• Market research and business development• Financial management and budgeting• Effective communication and negotiation

I've served the dynamic team at IT Valley BD, Sheikh Hasina Software Technology Park, and was able to magnify their customers’ satisfaction. I have created 15% sales growth in the company.Let’s collaborate and bring your projects to life!

Responsibilities:• Directed the "Astronomy in Mother Language" international project, funded by the University of Toronto, Canada, and in collaboration with the Jamal Nazrul Islam Astronomy Club of Jashore University of Science and Technology.• Planned and executed training sessions and workshops on basic and advanced astronomy across 15 educational institutions.• Coordinated with international and local stakeholders to ensure the smooth operation and success of the project.• Developed educational materials and curricula tailored to different levels of astronomical knowledge.• Supervised and mentored team members, providing guidance and support to achieve project goals.• Monitored project progress, ensuring adherence to timelines and budget constraints.• Facilitated communication between the University of Toronto, Jashore University, and participating institutions.• Evaluated the impact of the training sessions and workshops, gathering feedback for continuous improvement.• Promoted the project through various channels to increase participation and engagement.

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Hi there!My name is Farid Ahmed and I am an expert in PowerPoint designing. I specialize in creating high-quality presentations, info graphics, flyers, and other visual aids that will help you communicate your ideas effectively.With years of experience in the field, I have honed my skills and can deliver top-notch work in a timely manner. I am dedicated to meeting my clients' needs and ensuring their satisfaction with my work. My ultimate goal is to provide you with a stunning and professional-looking presentation that will impress your audience.In addition to my design skills, I am a great communicator with excellent listening and communication skills. I am also a quick learner and always eager to expand my knowledge and skills in the field of PowerPoint designing.I am confident that I can deliver exceptional results for your project, and I look forward to the opportunity to work with you. Let's create something great together!Best regards,Farid Ahmed

Responsibilities:• Coordinated the national project "Safeguard: Teenager Awareness Program," organized by the Rotary Club of Jashore.• Developed and implemented a comprehensive awareness program on health and mental safety for teenagers.• Reached out to 2700 students and guardians in rural areas of Jashore, ensuring widespread participation and engagement.• Organized and conducted awareness sessions in educational institutions, tailoring content to address the specific needs and concerns of teenagers.• Collaborated with nutritionists and medical professionals to provide expert knowledge and advice during sessions.• Ensured gender-specific sessions, with female doctors addressing female students and male doctors addressing male students, to create a comfortable and open environment for discussion.• Distributed safety materials to both male and female students, enhancing their understanding and practice of health and safety measures.• Maintained regular communication with educational institutions, students, guardians, and project stakeholders to ensure smooth project execution.• Monitored and evaluated the impact of the awareness sessions, gathering feedback for continuous improvement of the program.• Prepared reports on project progress, outcomes, and recommendations for future initiatives to share with the Rotary Club and other stakeholders.