With over 20 years of diverse experience spanning customer service and sales roles across various fields, I have honed my skills in call centers, survey companies, foodstuff production, event management, and managerial positions. My career began in 2001, and I have held roles ranging from sales supervision to team leadership, and currently serve as the lead 'point of contact' in my current employment.My professional journey has been marked by a commitment to innovation and a drive to make a significant impact. I am actively involved in an airline startup, where I look forward to becoming a key member of the Board of Directors. Additionally, I am a founding member of an upcoming organization where I am focused on strategizing projects such as R&D facility setup and joint ventures. My goal is to develop long-term, collaborative relationships to drive progress and achieve various objectives for the betterment of our country and its citizens.Beyond aviation, I am passionate about research and development, particularly in life sciences, biotechnology, and healthcare innovation. I envision a future where cutting-edge technology advances medical research and solutions, particularly in nanotechnology and bioengineering.I am also working on possible reformation for education, envisioning an educational facility equipped with advanced technologies like VR, AI, and simulated environments. The aim is to foster a stress-free, goal-oriented learning environment for children, including orphans and underprivileged students, with a focus on diverse subjects like engineering, law, economics, space exploration, and Film Production.I am also excited to pursue certification as a Life Coach, aiming to help others unlock their potential and achieve their goals. My passion for personal development and societal improvement fuels my commitment to creating positive change in every endeavor I undertake.
-
Independent ConsultantEdalsa Limited CompanyLahore, Pk -
Business Development ExecutiveEnterprise Technology Solutions Mar 2024 - PresentUnited States -
Assistant CoordinatorCrime Victim Services Pakistan Jul 2021 - PresentLahore District, Punjab, PakistanAssistant Coordinator to Anbreen Zafar -
Business Development ManagerProgressive Resource Group Oct 2021 - Mar 2024Wembley, England, United Kingdom -
Business Development SpecialistCapital Tech Solutions Oct 2021 - Mar 2024Washington, District Of Columbia, United States -
Ground CrewDnata Feb 2015 - Apr 2021Dubai, United Arab Emirates -
Shuttle SupervisorAudi Volkswagen Middle East Sep 2012 - Dec 2014Dubai, United Arab EmiratesPicking up, dropping off celebrities to and from the airport. Driving celebrities around the UAE. -
Asst.ManagerMuwailah Catering Restaurant Aug 2009 - Jan 2013Sharjah, United Arab EmiratesMonitoring all the employees and their duties.Keeping a check on the efficiency of the employees and quality control of the service and food supply.Monitoring and recording the Stock Inventory and supplies.Taking care of the staff visa procedures.
-
Csr – Customer Service Representative & Acting Team LeaderRoads And Transport Authority Apr 2007 - Apr 2009Dubai, United Arab EmiratesAnswering queries & providing solutions for the customers.Taking in complaints & forwarding them.Maintaining record of customer profile data.Updating customer profiles up to date.Managing queries & errors for technical issues.Providing result oriented team work to the department. Team Leader Responsibilities:-Monitoring all the agents on the call floor.Monitoring the call flows.Recording Agent behavior.Distribution… Show more Answering queries & providing solutions for the customers.Taking in complaints & forwarding them.Maintaining record of customer profile data.Updating customer profiles up to date.Managing queries & errors for technical issues.Providing result oriented team work to the department. Team Leader Responsibilities:-Monitoring all the agents on the call floor.Monitoring the call flows.Recording Agent behavior.Distribution of calls among agents.Assisting the Supervisor with Agents’ weekly schedules.Reporting to the Supervisor.Handling agent issues. Violations Agent Responsibilities:-Creating a record of all the violations related to Salik Toll System.Checking for customer accounts having violations.Checking for accounts with possible violations.Informing customers about their violations.Taking in queries and receiving documents from customers.Removing false violations from customers’ accounts.Informing customers about their account status. Show less -
Admin & Training AsstEmirates Group Sep 2006 - Apr 2007ADP (Airport Driving Permit) Coordination.Renewal of Old ADPs.Endorsing Current ADPs with new vehicles successfully acquired by the holder of the ADP.Replacing & Re-issuing damaged & lost ADPs.Forwarding Applications to DCA (Dubai Civil Aviation).Following up application process online through DCA website.Keeping a record of all the transactions on daily basis.Collection & Distribution of ADPs.Reporting on daily basis to the senior staff in command. -
Marketing AssistantUnited Foods Company (P.S.C) Jul 2005 - Dec 2005Dubai, United Arab EmiratesHandling Sales.Dealing with customers.Making Invoices.Making LPOs.Handling all the bills.Handling goods & deliveries.Handling Petty cash.Managing the prices & details of the products. -
Head Of SecuritySignature Events Aug 2003 - Dec 2005Dubai, United Arab EmiratesProviding Security to international celebrities and leading and securing the event venues -
Event Coordinator & Promotions SupervisorMultilink Events Management Co, Dubai Dec 2003 - Dec 2004Dubai, United Arab EmiratesManaging the Promotions Staff.Dealing with the documentations.Distribution & Handling of brochures & leaflets.Coordinating & supervising event projects.Collection of daily sales amount from different promotional outlets.
-
Marketing & Research AssistantIpsos Sep 2001 - Dec 2003Sharjah, United Arab EmiratesTelemarketing.Research and analysis of the product.Data entry. -
SalespersonGlobal Village, Dubai Sep 2000 - Nov 2000Dubai, United Arab EmiratesMarketing and selling Dubai Shopping Festival Official Merchandise
Farid Ali Skills
Farid Ali Education Details
-
Ground Transportation -
Aerospace Ground Equipment Technology -
Aviation Security Management -
Operations Management And Supervision -
Aviation/Airway Management And Operations -
Marketing -
Pakistan Islamia Higher Secondary School, Sharjah, Uae -
Cantt Public School, Lahore -
English Language Private School, Dubai, UaeKindergarten To 4Th Grade -
DreamportAirlines Reservation And Tourism Consultancy -
International Marketing
Frequently Asked Questions about Farid Ali
What company does Farid Ali work for?
Farid Ali works for Edalsa Limited Company
What is Farid Ali's role at the current company?
Farid Ali's current role is Independent Consultant.
What schools did Farid Ali attend?
Farid Ali attended Alison, Alison, Alison, Emirates Aviation University, Emirates Aviation University, Emirates Aviation University, Emirates Aviation University, Emirates Aviation University, Preston University, Pakistan Islamia Higher Secondary School, Sharjah, Uae, Cantt Public School, Lahore, English Language Private School, Dubai, Uae, Dreamport, Preston University.
What are some of Farid Ali's interests?
Farid Ali has interest in Gadgets, Etc, Research, Photography, Hiking, Camping, Painting, Designing, Sketching, Driving.
What skills is Farid Ali known for?
Farid Ali has skills like Customer Service, Inventory Management, Food, Retail, Management, Microsoft Office, Food Safety, Microsoft Excel, Sales Management, Team Management, Sales, Supply Chain Management.
Not the Farid Ali you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial