Maintained relationships with stakeholders inclusive of Politicians, the local Council and the public, to facilitate the identification and important objectives, prioritisation of development programmes and enhancement of service delivery within the London Borough of Brent. Shortlisted for the position of Councillor of Sudbury Town. Key Achievements:Implemented reforms and changes to improve the quality of operations for the benefit of the lives of locals in partnership with important stakeholders. Ensured the protection of the environment through the adoption of policies to preserve critical green spaces and related resources. Improved the lives of members of the public by participating in gender equality promotion, antipoverty and prosocial justice campaigns. Led the adoption of effective financial management systems and procedures to ensure consistency in the provision of public services.

Guided the development and implementation of strategic development plans for the organisation based on stakeholder requirements/ expectations. Oversaw the human resource administration process inclusive of talent acquisition, development and performance appraisal of employees.Key Achievements:Led a team of five employees to manage daily operational processes in line with the organisational strategic plans and quality standards, providing coaching, training and mentorship. Ensured business programmes, services and procedures met internal quality standards by conducting scheduled evaluations and observations. Provided subject matter expertise by leading team members to set and attain specific performance objectives. Participated in the short and long-term planning process to increase sales revenue, profitability and growth. Implemented sales/ marketing development programmes by ensuring consistent attainment of Key Performance Indicators.