Farid Salamov Email and Phone Number

- Development and implementation of sales strategy in line with the commercial strategy- Cascading the strategy and corresponding targets (KPIs) down to MNOs- Establishing sales channels strategy and ensuring its enforcement and execution in alignment with the go-to-market strategy- Ensuring alignment of sales channel operations with the commercial and brand strategy - Assessment of channel profitability and development of optimal channel mixture aiming acquisition cost minimization and acquisition value increase- Building and managing the team of 200+ people

- Establish sales channels strategy and ensure enforcement and execution in alignment with the go-to-market strategy- Setting and steering key strategic KPIs for sales channels profitability- Optimize and continuously monitor sales channels performance (including retail, telesales, digital and others) ensuring the achievement of targeted sales volumes and revenues- Continuous optimization of channel remuneration schemes and ensuring the optimal schemes are deployed across channels and categories- Build and enforce customer centric approach and improve customer experience in all retail shops - Delivering sustainable growth with efficient cost management- Leading team of 80+ people

- Ensuring the successful realization of the commercial strategies by managing and directing the entire sales and retail team- Responsible for effective coordination with the sales, marketing and management team to ensure smooth operation- Managing to achieve company objectives through effective planning, setting sales goals, analyzing performance data and projecting future performance.- Controlling and maximizing performance of each sales channels, e.g. exclusive dealers, multi-brand shops and resellers- Supervising development and implementation of the retail transformation plan - P&L accountability for franchise and own stores- Develop strategies to improve customer walk ins, conversion and customer satisfaction at retail outlets- Managing 200+ cross-functional team

•Coordination with other departments for customer satisfaction•Coordination between CR units/groups•Meeting with customers upon requests•Revision of processes, procedures•Coordination of the team heads•Participation in the recruitment of a new employee for the position of Customer Services Team Member

•Coordination with Sales Distributors•Coordination with team members•Observation of team members performance•Preparation monthly reports of Azercell Express customer visits•Dealing with problematic customers•Control over the work process in Baku Azercell Expres offices.