• Served as a technical resource for customers, providing expertise in robotic arms and motion controllers, which helped drive successful implementation into more than 20 automation controllers and 40 robotic arms of production lines.• Leveraged technical expertise to identify new business opportunities and foster relationships with potential clients in the metalworking industry.• Developed and delivered tailored quotations and technical proposals for clients, ensuring competitive pricing and alignment with customer requirements.• Managed and maintained relationships with system integrators and industry partners across a portfolio of 10 accounts in Johor region which led to increased sales and improved retention.• Conducted product training and presentations for over 20 clients, ranging from teams of 5 people to teams of 20+ people, enhancing their understanding and usage of Leantec robotic arms • Troubleshot and serviced CNC controllers, servo drivers, and motors to ensure optimal performance and customer satisfaction.