i am a self motivated and ambitious person with more than 20 years experience in aviation, customer service and leadership . I speak and write 5 languages with confidence, French, English, Spanish, Arabic and Italian.My past studies ( bachelor in Toursim, Leisure and hospitality) and my job in aviation industry gave me the chance to discover the world and its different cultures and made me flexible and hardworking.As a Senior Stewardess/ Purser on board I handled and coached my colleagues successfully to reach daily goals, my skills in customer service and attention to detail are very high.Entrepreneurship orientated, first as a beauty salon owner, then as a managing partner in kitchen design made me personally accomplished since I used my different skills for my companies success. Dealing with suppliers I learned how to order materials and negotiate. In showroom I applied my customer skills to attract and retain potential clients.I also use different marketing techniques through social medias, fliers, newspapers, radio to advertise the company and raise sales. I constantly adjust, update to potential competition by implementing new products and techniques to avoid company loss. I attended different exhibitions related to kitchen manufacturing and designs, also beauty world market such as "beauty world professional " exhibition Dubai, spa and beauty products exhibitions.I have gained Talent aquisition experience thanks to my position as Recruitment adviser within Flydubai and now Emirates by interviewing potential cabin crew candidates through assessment days.My 20 years experience in aviation working for 3 different airlines makes me an ideal skilled Cabin Crew Recruiter who targets strategically potential candidates. I have gain strong knowledge through different recruitment processes such as shortlisting, prescreening CV, Hire vue video interviews, candidate file checking, digital interviews...
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Managing PartnerKitchen Art DesignDubai, Ae -
Recruitment Advisor/ Cabin CrewEmirates Aug 2024 - PresentDubai, Dubai, United Arab Emirates -
Managing PartnerKitchen Art Dec 2020 - PresentUmm Al-Quwain, United Arab Emiratesbusiness plan elaboration market study recruitment of actual staff took part of all marketing aspects of business development such as medias advertising, design of showroom, and staff training.follow up meetings on regular basis for incentives and company growth. -
Purser/Senior Flight AttendantFlydubai Jan 2014 - Sep 2024Dubai -
Cabin Crew Recruiter/ AssessorFlydubai Nov 2021 - May 2024Dubai, United Arab EmiratesFlydubai ambassador and role model.Recruitment cabin crew assessor, prepare assessment days, tests and group excercises set up, welcome candidates, in site and digital interviews and proceed to selection at final interviews.Company presentation and benefits on assessment days. Giving the best experience to candidates on assessment days. -
Beauty Salon Owner And ManagerDalilah Beauty Salon Jan 2016 - Sep 2020Dubai DeiraCustomer service focusedIn charge of marketing and advertising Looking for suppliers for beauty products managing orders and stocksProduct consumption management and follow up Decision making coaching and delegation staffPlanning schedules and days off for staffSupervising service delivery of staff and guidance if needed Management of salon income
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Purser/Cabin SupervisorEmirates Airline Jan 2004 - May 2011Dubai, United Arab EmiratesAs a crew i was in charge of junior and more experienced crew, i had to supervise their work and to provide also an excellent customer service.as a senior i had to motivate my collegues by raising reports on them highlighting their good performance. In some cases i had also to adress some crew who had some shortfalls and i was also raisong apraisals to help them improve thanks to my feedbacks.Everyday i had to welcome our high valued customers in business class personally and in some… Show more As a crew i was in charge of junior and more experienced crew, i had to supervise their work and to provide also an excellent customer service.as a senior i had to motivate my collegues by raising reports on them highlighting their good performance. In some cases i had also to adress some crew who had some shortfalls and i was also raisong apraisals to help them improve thanks to my feedbacks.Everyday i had to welcome our high valued customers in business class personally and in some cases i had to solve problems, issues with customers. I am very customer orientated and i learned a lot of techniques to handle difficult situations through my professional experience. Show less -
Business Promotions CrewEmirates Airline Jan 2004 - Feb 2011Dubai And All Over The WorldI was selected among crews to promote the airline all over the world through different events emirates was sponsoring such as horse races, FIFA world cups....My aim was to make sure that people all over the world know emirates by name or through our uniform especially the red hat. I was in charge of giving all the information to potential customers and answer their questions of any kind. This was more a marketing position which I really enjoyed doing. -
Senior Airport Services AgentEmirates May 2010 - Dec 2010Dubai, United Arab Emirates-Senior airport services in charge of check ins for groups and individuals.-Visas, passport validity checks.-Luggage regulations -Dangerous goods regulations. -Gates handling and passenger information. -
Senior Airport Services AgentEmirates May 2009 - Dec 2010In charge of check-ins for groups and individualsIn charge of handling gates and announcementsIn charge of making sure required documents and passports were valid Working on shifts with flexibility -
First Class StewardessSwiss International Air Lines Sep 2001 - Dec 2003Zurich,Switzerland And Basel.worked as a cabin crew, I was in charge of the safety,security and service on board. This prestigious airline had a very high standard and was focusing a lot into customer service. We were providing a first class service for all the cabin. We were also performing the safety demonstration for each flight to make sure safety and security standards are followed. -
Multilingual Tourism GuideOffice De Tourisme De Beaune Et Pays Beaunois Jan 2000 - Jan 2001Beaune And BesanconWorked in a seasonal basis as a guide performing tours in english and french, and even sometimes in spanish.This experience gave me self confidence and allowed me to express myself easily in public.It helped me also to practice and improve my languages level. -
Travel AgentSelectour May 2000 - Dec 2000Beaune, Bourgogne-Franche-Comté, FranceAs a travel agent i was in charge of promoting our products to customers by giving all the assets of our travel packages.Designing tailored tours.Attending tourism exhibitions on different cities to represent the travel agency. Promoting and advertising the company as its best.I was also handling complains of any kind and solving them.I was using different tools to promote our products such as catalogues, pictures, and my own travelling experience.I worked on Amadeus and… Show more As a travel agent i was in charge of promoting our products to customers by giving all the assets of our travel packages.Designing tailored tours.Attending tourism exhibitions on different cities to represent the travel agency. Promoting and advertising the company as its best.I was also handling complains of any kind and solving them.I was using different tools to promote our products such as catalogues, pictures, and my own travelling experience.I worked on Amadeus and Gallileo reservation systems. Show less
Farida A. Education Details
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Clos Maire University/ Beaune. FranceLiterature,Languages And Tourism, Leisure And Hospitality -
Lycee Victor-Hugo-Besancon-FranceLiterature And Foreign Languages
Frequently Asked Questions about Farida A.
What company does Farida A. work for?
Farida A. works for Kitchen Art Design
What is Farida A.'s role at the current company?
Farida A.'s current role is Managing Partner.
What schools did Farida A. attend?
Farida A. attended Clos Maire University/ Beaune. France, Lycee Victor-Hugo-Besancon-France.
Who are Farida A.'s colleagues?
Farida A.'s colleagues are Laila Dehbashi, Esteban Barragan Rivas, André Z., Obed Momanyi Oigoro, Jaswinder Singh, Jigger Anthony Bacosa, Fabian Wachsmuth.
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