Farida A. Email & Phone Number

Dubai, Ae

Dubai, Dubai, United Arab Emirates

Umm Al-Quwain, United Arab Emirates

business plan elaboration market study recruitment of actual staff took part of all marketing aspects of business development such as medias advertising, design of showroom, and staff training.follow up meetings on regular basis for incentives and company growth.

Dubai

Dubai, United Arab Emirates

Flydubai ambassador and role model.Recruitment cabin crew assessor, prepare assessment days, tests and group excercises set up, welcome candidates, in site and digital interviews and proceed to selection at final interviews.Company presentation and benefits on assessment days. Giving the best experience to candidates on assessment days.

Dubai Deira

Customer service focusedIn charge of marketing and advertising Looking for suppliers for beauty products managing orders and stocksProduct consumption management and follow up Decision making coaching and delegation staffPlanning schedules and days off for staffSupervising service delivery of staff and guidance if needed Management of salon income

Dubai, United Arab Emirates

As a crew i was in charge of junior and more experienced crew, i had to supervise their work and to provide also an excellent customer service.as a senior i had to motivate my collegues by raising reports on them highlighting their good performance. In some cases i had also to adress some crew who had some shortfalls and i was also raisong apraisals to help them improve thanks to my feedbacks.Everyday i had to welcome our high valued customers in business class personally and in some… Show more As a crew i was in charge of junior and more experienced crew, i had to supervise their work and to provide also an excellent customer service.as a senior i had to motivate my collegues by raising reports on them highlighting their good performance. In some cases i had also to adress some crew who had some shortfalls and i was also raisong apraisals to help them improve thanks to my feedbacks.Everyday i had to welcome our high valued customers in business class personally and in some cases i had to solve problems, issues with customers. I am very customer orientated and i learned a lot of techniques to handle difficult situations through my professional experience. Show less

Dubai And All Over The World

I was selected among crews to promote the airline all over the world through different events emirates was sponsoring such as horse races, FIFA world cups....My aim was to make sure that people all over the world know emirates by name or through our uniform especially the red hat. I was in charge of giving all the information to potential customers and answer their questions of any kind. This was more a marketing position which I really enjoyed doing.

Dubai, United Arab Emirates

-Senior airport services in charge of check ins for groups and individuals.-Visas, passport validity checks.-Luggage regulations -Dangerous goods regulations. -Gates handling and passenger information.

In charge of check-ins for groups and individualsIn charge of handling gates and announcementsIn charge of making sure required documents and passports were valid Working on shifts with flexibility

Zurich,Switzerland And Basel.

worked as a cabin crew, I was in charge of the safety,security and service on board. This prestigious airline had a very high standard and was focusing a lot into customer service. We were providing a first class service for all the cabin. We were also performing the safety demonstration for each flight to make sure safety and security standards are followed.

Beaune And Besancon

Worked in a seasonal basis as a guide performing tours in english and french, and even sometimes in spanish.This experience gave me self confidence and allowed me to express myself easily in public.It helped me also to practice and improve my languages level.

Beaune, Bourgogne-Franche-Comté, France

As a travel agent i was in charge of promoting our products to customers by giving all the assets of our travel packages.Designing tailored tours.Attending tourism exhibitions on different cities to represent the travel agency. Promoting and advertising the company as its best.I was also handling complains of any kind and solving them.I was using different tools to promote our products such as catalogues, pictures, and my own travelling experience.I worked on Amadeus and… Show more As a travel agent i was in charge of promoting our products to customers by giving all the assets of our travel packages.Designing tailored tours.Attending tourism exhibitions on different cities to represent the travel agency. Promoting and advertising the company as its best.I was also handling complains of any kind and solving them.I was using different tools to promote our products such as catalogues, pictures, and my own travelling experience.I worked on Amadeus and Gallileo reservation systems. Show less

Bachelor In Tourism, Leisure And Hospitality, Literature,Languages And Tourism, Leisure And Hospitality

High School Diploma, Literature And Foreign Languages