Customer Service Representative
Qesm El Maadi, Cairo, Egypt
' LC WAKIKI Campaign ' • Make necessary reviews for the customer returns resulting from the deterioration of campaign conditions or missing payment for any reason, solves the systematic errors if any, contacts customers and gives them the necessary information.• Responds to the customer demands and complaints regarding customer memberships (filling in/updating the membership form, details, being a member in the e-mail list or leaving membership, forgetting the password, verification of the telephone number etc.) and provides support through the available communication channel when necessary.• Takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or service.