Farida Khan Email & Phone Number

Mumbai, Maharashtra, India

Closing Manager at Srishti Namaah

Mumbai, Maharashtra, India

Closing Manger at Srishti Namaah

Mira Bhayandar, Maharashtra, India

Working as closing manager at Srishti miraroad site

Mumbai, Maharashtra, India

• Handling a team of 8 to 10 employees.• Prioritising important task and ensuring they get done first properly.• Doing SMS blast campaign.• Handling Campaign of Social Media.• Monitored calls by listening randomly.• Ability to work well with all levels of the organization.• Decision making Capabilities.• Able to work in busy, fast moving and target driven production environment.

Mumbai Area, India

• Handling a team of 10 to 15 employees.• Ensured Script was always followed by team member on call.• Set monthly and daily visits goals for outbound and inbound team according to company objectives.• Support team manager and performs management duties when manager is absent or out of office.• Doing SMS Blast Campaign.• Allotting Missed Calls & Received calls to the Team Members.• Ensuring all Team Members has tagged the leads in the System.• Monitored calls by… Show more • Handling a team of 10 to 15 employees.• Ensured Script was always followed by team member on call.• Set monthly and daily visits goals for outbound and inbound team according to company objectives.• Support team manager and performs management duties when manager is absent or out of office.• Doing SMS Blast Campaign.• Allotting Missed Calls & Received calls to the Team Members.• Ensuring all Team Members has tagged the leads in the System.• Monitored calls by listening in randomly.• Conducts team meeting to update members on best practices and continuing expectation.• Maintain Client information in database for future follow-up.• Motivated to team meet monthly goals.• Answer team member question, help with team member problems, and oversees team memberwork for quality and guideline compliance.• Assist Management with hiring processes and new team member training.• Sending EOD Report to Manager. Show less

Mumbai Area, India

Assisting clients with property details and Overview of Projects.• Entering all mandatory details and requirements of customer in module.• Ensuring if terms and conditions of agreement are met.• To provide all mandatory information regarding all projects.• Inviting customers for site visit and forward details to Sales Manager.• Arranging meetings between Sales Managers and Customers with all mandatory details.• Taking Inbound and Outbound calls and assist the floor.

Mumbai Area, India

1) Anjali Mukherji’s Health Total Solution• Used to dial on hot leads• Taking BMI details from clients• Assisting them with proper diet chart.• Providing Centre locations according to clients requirement.• Arranging meetings between Centre Manager and Clients with all mandatory details• Sending Report End of the Day.2) ICICI Lombard General Insurance Company• Handling Customer Queries.• Handling escalation and giving complete and accurate… Show more 1) Anjali Mukherji’s Health Total Solution• Used to dial on hot leads• Taking BMI details from clients• Assisting them with proper diet chart.• Providing Centre locations according to clients requirement.• Arranging meetings between Centre Manager and Clients with all mandatory details• Sending Report End of the Day.2) ICICI Lombard General Insurance Company• Handling Customer Queries.• Handling escalation and giving complete and accurate information.• Interacting with customers on behalf of an organization.• Providing information about products and services.• Respond to customer complaints and process returns.• Handling Agent Licensing (AL)• Taking confirmation of policies from Agents• Issuing license for Agents. Show less

H.S.C, Commerce

S.S.C