As the dedicated DIS Strategy Specialist, I support the Global DEI team in executing the overarching Disability Inclusion Strategy at the World Bank. My role encompasses a range of strategic global deliverables aimed at creating an inclusive environment for all staff affected by disabilities.Key Highlights- Conduct a comprehensive gap analysis of all World Bank disability policies and procedures through a Disability Inclusion lens to ensure alignment with strategic goals and identify improvement areas.- Develop and implement stakeholder-specific (Employee Business Resource Groups) action plans to enhance engagement and collaboration.- Track and analyze resource allocation for Disability Inclusion initiatives across the World Bank, identifying additional resource requirements.- Design and administer a central inclusion and accessibility audit to assess organizational practices.- Research and Review data collection processes for workplace accommodations to ensure ongoing improvement.- Communications - Contribute, and support the drafting of reports, proposals, and briefs (Senior leadership) for the DEI team, draft responses from stakeholder groups and senior oversight committees.- Prepare annual reports on disability-related queries from staff to guide continuous improvement efforts.- Contribute to the planning and execution of strategic programs and events related to the Disability Inclusion model (Advisory Services Partnerships, Knowledge, Learning, Strategic Outreach)

The Mamelodi Initiative is a not-for-profit organization focused on improving the lives of the Youth and residents in Mamelodi, South Africa. In my capacity, I am a working board member contributing towards the Program and Fundraising Committee, overseeing program development, with a focus on the adaptation of curriculum, to adaptive technology, to meet the needs of learners with special needs, working to expand educational opportunities for youth in Mamelodi, South Africa.

In my work with Insight, I deliver high-level advisement focusing on learning & development, training solutions, and business consulting. During this time, I fostered meaningful connections with more than 25 institutional clients including major corporations, government agencies, and international NGOs such as UNICEF.Key Highlights:• Designed and implemented custom learning solutions and leadership programs (DEI Aligned), with clients achieving up to 70% growth in customer index scores as well as improved staff performance. • Created tailored curriculum on topics spanning financial services, supervisory training, leadership, and organizational development, with programs reaching 2,000+ participants.• Worked on capacity building and skills development projects, with clients achieving 20% increases in sales performance within six months of implementation.• Collaborated with NGOs to expand access to critical infrastructure including water, sanitation, and educational services, improving access for underserved community members.

In my role with the British Chamber of Commerce, I worked closely with the President of Chamber, Executive Committee, British High Commission and Foreign Commonwealth office to oversee and manage relationships with all British investors in Sierra Leone and those wanting to invest in Sierra Leone.

Executive representative for Association with Public Sector from the Ministry of Environment, Ministry of Trade, and Ministry of Agriculture to maintain strategic relationships with members. Conducted needs analysis across 400 stakeholders, leveraging insights to inform learning programs in agriculture and governance.

Barclays is a British multinational financial institution which manages over $1.9 trillion in total assets. As Vice President, I directed critical aspects of sales enablement for the Youth and Student Sector (Retail Bank). Our team established a segment which reached 1,000+ branches and 4,000 new customers, managing redesign and repositioning of products for youth aged 5-25.Key Highlights:• Partnered with product management teams to design youth and student products.• Redesigned and repositioning of the ABSA youth and student products.• Oversaw relations with vendors across marketing and advertising services categories, tracking and managing sales campaigns (Above and Below the line).• Managed go-to-market strategy for portfolio while executing and evaluating sales campaigns.

In my earlier VP role, I led the design, development, and GTM strategy of a customer-centric value proposition targeting an education segment which generated over $18 million across business & retail bank channels. I achieved YOY growth during my tenure, and collaborated with teams across business unite to roll out large-scale financial literacy programs and job fairs reaching students and educators nationally. In leveraging workplace learning programs, my team and I successfully worked to increase employability for college students.Key Highlights:• Led the design of the customer centric value proposition for the education segment reporting into the Head of Public Sector (Business Bank).• Achieved YOY growth on book through customer acquisitions and retention. • Trained bankers (Business & Retail) to position value propositions to clients.• Managed relationships with Department of Higher Education officials, colleges, and universities, successfully engaging more than 6,000 out of 15,000 schools nationwide.• Oversaw government relations initiatives, working with Minsters at Department of Higher Education and interfacing directly with C-Suite and executive-level decision-makers.• Earned position as leader of Big Five financial institutions nationwide, offering competitive products and interest rates.

I was hired by Barclay’s Africa Bank as an Assistant VP, where I directed operations of the Youth and Student business unit dedicated to serving student markets, representing a $5.7 million portfolio. I served as a liaison with regional educational entities, securing four major partners which resulted in in new revenue.Key Highlights: • Contributed to development of integrated sales campaigns and customer value propositions which enabled divisional staff to surpass revenue targets by nearly 10% YOY, exceeding target by on-boarding regional clients and partners. • Developed professional education programs aimed at upskilling 4,000 retail bankers across 1,000 locations regionwide.• Worked directly with senior stakeholders and decision-makers including Head of Public Sector, Department of Education District Directors, and members of Congress.

Absa Bank is a multinational banking and financial services conglomerate based in Johannesburg, South Africa. As a Learning & Development/ PI manager with their Retail & Private Banking Division, I supported senior and executive staff of a financial institution with over $25 million in AUM. While managing dedicated projects, partnering with learning teams, I conducted performance analysis to identify learning gaps and provide appropriate training, expanding learning and development opportunities for talented team members throughout the organization.Key Highlights:• Team responsible for oversight of learning initiatives reaching 15,000 staff nationwide, creating targeted curriculum for attendees including Regional Sales Managers, Private Bankers, Branch Administrators, and Compliance Teams. • Conceptualized and launched learning platforms for new and existing financial services professionals.• Conducted performance analysis to identify learning gaps and provide appropriate training.

• Responsible for engagement with General Managers and HRBP’s of business units to conceptualize learning programmes and training delivery in line with organization strategy, conducting of training needs analysis that transcended to the design, development and facilitation of service and safety training to International Aviation Travel Association Standards and Star Alliance standards.