Farid Alhadi Email & Phone Number

Manage the implementation life cycle of the top quality management platform for the most well-known brands in the world.Lead end-to-end implementation projects of SaaS application, from planning, kick-off, design requirements gathering, build, user-acceptance testing, validation, to production phaseManage multiple large-scale projects with multiple workstreamsCollaborate with cross-functional teams (implementation consultants, engineers, business/end-users, IT/infrastructure/technical support) internally as well as inter-department within customers as well as partnersDrive the successful delivery of projectsMitigate risks, resolve issues, and ensure adherence to established milestonesManage deliverables and phase sign-offsCommunicate project status, metrics, risks, and opportunities to stakeholders and senior leadership, ensuring transparency and alignmentExperience working with onshore and offshore teams, demonstrating the ability to manage and coordinate resources across multiple locationsCoordinate meetings, including weekly status calls and steering callsPlan and provide weekly status and budget reportsManage weekly hourly forecast of internal resourcesMaintain scope of project relative to hourly budgetUpsell project if customer has additional needs outside of scope

Chicago, Illinois, United States (Remote)

Sold Google Analytics and Google BigQuery integration to Fortune 1000-Fortune 25 brands.Helped clients gain insights from business intelligence by stitching multiple sources of data, including CRM, email marketing, marketing automation, offline sales, and more.Pitched benefits of bundling analytics with other Google Marketing Platform tools, such as Google Optimize, Data Studio, Google Surveys, and more.Interacted with Google Partner management team to hit yearly quota, place orders, negotiate terms, manage client issues and needs.Individually contributed net-new $9.3M in revenue while in tenure ($3.1M per year), $4.6M in gross profit.Maintained renewals of client contracts average $7.9M in revenue per year, average $3.2 in gross profit per year.Major driver of company sales hitting target through 2020 merger and acquisition.Senior board member, contributed to general business development and operations (pre-merger).Nurtured warm leads from interest to sales close (average 3-4 month sales cycle).Negotiated sales contracts and legal terms, from pricing to payment options.Worked with subject matter experts to define project strategy and scope of each project pre-sales.Transferred project details/plans from sales process to consulting/implementation team post-close.

Santa Clara, Ca

Developed content marketing strategy to establish blog as industry authority as well as increase engagement to generate leads.Resulted in company being #1-rated Google Analytics Certified Partner in the industry, solidifying credibility during sales and partnerships.Created brand awareness through social marketing.Developed brand identity for brand consistency.Updated and maintained online digital presence (web and mobile) to be aesthetically current as well consistent branding guidelines, as well as usable and conversion-friendly.Supported sales team through blog articles and case study creation.

Managed key account website/CMS development projects, from creative design for usability and conversion to website development, QA, deployment and validation.Managed team of 4 - (3) developers, (1) designer

Managed 30+ accounts.Sold chemical reagents and maintained a book of accounts (Northeast U.S.) of $20M of revenue per year.Placed orders and addressed technical/inventory issues from clients.Strengthened “stickiness” by motivating accounts to adopt cloud-based LabLink QC statistical system to calculate trends of lab testing.Grew new business by increasing sales of new products as well as increasing standing order quantity.

Learned the day-to-day business of managing a Hertz branch. Rent cars to patrons primarily for insurance replacement (most clients had gotten into accidents and were provided rental cars through their insurance provider). Forced to build rapport and empathize with clients within minutes, overcome their objections and close sales of daily car insurance/protections to irate customers who got into accidents that same day.

Bachelors Of Arts, Sociology

Associates Of Arts, Liberal Arts