Farida Parmar Email & Phone Number

Atlanta, Georgia, United States

U.S. Bank

+ Tested Web services/APIs using Postman and TalendAPI, focusing on XML gateways and Credit card transactions.+ Conducted Regression testing on four Emoney applications, promptly identifying and reporting issues via JIRA.+ Played a key role in A11Y testing, employing axe DevTool and JAWS screen reader for enhanced accessibility.+ Contributed significantly to SDK integration with ETS Core Services and EMoney Suite.+ Validated In-house POS system functionality with various Ingenico card readers.+ Ensured accurate implementation and functionality of Deals, coupons, and gift cards.+ Thoroughly tested Checkout page transactions with Credit Cards and Bank accounts (ACH).+

+ Working as a Lead QA on different modules for a web and mobile-based application developed for Association-approved, customer-centric platform that enables small business owners to obtain a complete healthcare solution, while easing the expense and burden on agents.+ Engage with the director and corporate-level executives to understand business needs and implement best practices.+ Design and create testing artifacts for UAT testing based on BRD, user stories, and design documents.+ Develop and execute test plans and test cases for web and mobile products.+ Perform end-to-end manual testing, and publish test status reports for project teams and stakeholders.+ Work hands-on with the product engineering team to develop, migrate, and debug application issues.+ Participate in deep architectural discussions to ensure solutions are designed for successful deployment with cross-functional teams.+ Isolate, document, and track bugs and defects during execution, along with finding resolutions for internal and external customers.+ Troubleshoot technical issues and drive issue escalation with the product service team as and when needed.+ Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning, and release notes.+ Complete analysis and present periodic reviews of operational performance to the leadership.

+ Working as a QA Analyst on different modules for a web base Manage My Patient Portal Application developed for Doctor’s Office to manage patient portal, doctor’s portal, insurance claim, etc.+ Responsible for writing, monitoring, executing, and evaluating application test plans with VersionOne tool based on BRD.+ Work closely with the Business Analysts to formulate test plans, prepare test cases, execute the tests, and fully document and report the results.+ Map test cases to requirements (traceability metrics).+ Write both detailed functional and database test cases which are interfacing with each other. + Test Patient Management, Doctor, Admin, and Insurance Claims modules.+ Perform API testing, GUI testing, functional testing, integration testing, regression testing, ad -hoc testing, negative testing, end to end testing on multiple aspects. + Develop and execute test cases for EWS (Enterprise Web Services)/XML /SOAP and RESTful services using SoapUI tool.+ Validate the connection of database between Admin web services and Insurance claims web services.+ Coordinate closely with the production department to recognize the nature of incoming defects and recommended system revisions to avoid the recurrence of quality issues.+ Write and execute SQL queries and joins, group by clause, having clause, etc. to validate the data.+ Performed quality reviews of design documentation to ensure compliance with project plan scope and requirements.+ Wrote functional and database test cases for different applications.+ Established QA quality metrics, tracking, and prepared status update reports which were distributed to selected investors.+ Used MS SQL to query the SQL database, SQL Plus to query the Oracle database, and Interactive SQL to query the Sybase database.+ Logged defects in Track Recorder (defect tracking tool by Compuware), analyzed them with users and developers, and retested them.

Dallas, Texas, United States

+ Worked as a QA Analyst on different projects and applications for Health care Travel, and Financial Institutions.+ Executed and performed testing on websites' front ends, mobile applications, and application back-ends including the following types of testing - user acceptance testing, functionality testing, regression testing, performance testing, end-to-end system testing on BI applications.+ Coordinated, evaluated, and developed project scope, business requirements, and functional requirements with internal team and clients.+ Assisted test manager in managing day-to-day testing activities, such as test monitoring and status reporting at the end of each testing day.+ Planned, designed, and executed testing solutions for complex queries using functional, regression, and end to end testing.+ Executed SQL queries to ensure the data integrity by checking various kinds of constraints.+ Prepared detailed reports on bugs and errors discovered after conducting post-release/post-implementation testing.+ Identified, replicated, and resolved 1000 errors during the development process, improving software quality and end-user experience.+ Collaborated with product managers and customer service teams to address software issues, resulting in a 90% customer satisfaction rating.+ Executed manual and automated test cases and analyzed results which were forwarded to QA Engineers and QA Lead.