Farid Mahfouz Email & Phone Number

Doha, Qatar

•Client Relationship Management: Established and fostered business relationships with esteemed clients by providing high-tech services and solutions including entities in sports, oil & gas, finance, telecommunications and government industries. •Governmental Grants Acquisition: Demonstrated proficiency in preparing and submitting grant proposals to secure governmental funding for business development initiatives.•Innovation and Technology Integration: Led a cross-functional team to assess emerging 3D printing technologies and identify opportunities for integration. Implemented a structured innovation pipeline, which significantly enhanced production speed and material capabilities. This initiative strengthened our competitive edge by staying ahead of industry trends.•Quality Assurance and Standards: Established a comprehensive quality management system and instituted a robust internal auditing mechanism through collaborations with regulatory bodies to ensure compliance. •Customer Satisfaction Metrics: Implemented a comprehensive customer feedback online system, utilized gathered insights to refine service offerings and streamline communication channels, leading to increased client retention. •Operational Efficiency: Conducted a thorough analysis of existing workflows, identified bottlenecks; optimized production workflows, reduced lead times and negotiated strategic partnerships with key suppliers.•Contract Management Excellence: Skilfully prepared and ensured adherence to internal standards in all forms of contracts. Conducted negotiations with clients, suppliers, and partners to minimize risk and protect the company's interests.

Doha, Qatar

•Change of Ownership Expert: Facilitated a smooth transition of ownership from Al Jaber & Makhlouf to JH through reviewing the new operations and legal terms and conditions during the changeover.•Corporate Strategy Leader: Lead the comprehensive rebranding effort of the Al Jaber & Makhlouf business transition through curated communications and public relations plans and supported in the roll out of new corporate identity.•Change Management Lead: Spearheaded the establishment of a new Electrical Department by establishing key objectives and success factors, including developing business plans and departmental organization structure. •Stakeholder Management: Identified and cultivated valuable relationships with construction industry professionals including Ashghal, supporting JH in retaining the existing customers post the changeover. •C-Suite Reporting & Tracking: Provided weekly progress updates to leadership on new business opportunities and other operational statuses, ensuring transparency and alignment with organizational goals.•Client Relationship Building: Continuously reach out to construction executives to win new contracts & close major deals.•CSR Development: Coordinated with Ashghal to invite junior Engineers to visit the Asphalt Plant, delivering educational sessions on asphalt production and laying, fostering collaboration and knowledge-sharing.

Doha, Qatar

•Strategic Planning & Execution: Led the design and implementation of advanced infrastructure tailored for 3D printing and design, addressing evolving demands in local and regional markets to kickstart services.•Global Partnerships Management: Initiated and managed key international partnerships with leading 3D printer brands, to attract presence in Qatar by aligning services to global benchmarks.•Community Integration: Developed and executed comprehensive workshop content to educate diverse corporate employees, facilitating technology adoption and creating cross-selling opportunities across sectors.•Effective Project Management: Managed 5+ simultaneous projects with precision, involving in-depth market research, financial projections, adept relationship management, and expert knowledge of procurement processes.•Logistics and Inventory Oversight: Directed complex logistics for import and export products/services, overseeing supplier and client orders while vigilantly monitoring material availability and maintaining optimal inventory levels.•Feasibility Studies Expert: Conducted comprehensive feasibility studies encompassing market analysis, technical assessments, and financial projections, providing essential insights for informed decision-making.

Ottawa, Ontario, Canada

•Customer-Focused Financial Services: Assisted retail banking clientele in making informed decisions by offering a wide range of financial services, including account opening, mortgages, credit cards, current accounts, and insurance, as well as conducted credit and risk analysis as well as due diligence to ensure responsible lending practices.•Target Achievement: Consistently achieved monthly targets and management, while closely monitoring key performance indicators related to revenue and volume.•Client Relationship Management: Cultivated effective relationships with both new and existing clients, ensuring ongoing customer satisfaction and loyalty.•Cross-Selling Expertise: Utilized "Know Your Client" guidelines to proactively identify cross-selling opportunities based on demographic data, offering additional products and services that met clients' financial needs.•Financial Solution Provider: Conducted in-depth reviews of clients' financial circumstances, analyzing data to offer tailored financial solutions that best meet their specific requirements.•Marketplace Research: Conducted regular marketplace research to assess the competitiveness of the bank's products and services, ensuring the bank's offerings remained relevant and competitive in the market.•Cross-Departmental Interaction: Actively liaised with credit, risk, and fraud departments, reporting directly to the office and ensuring smooth operations and compliance with bank policies.

Bachelor Of Arts (B.A.), Economics

High School Diploma