Added the following to CRMDocs:1. Flexipage - Extract and display original data, Fields Visibility and Property2. Permission Set and Permission Set Group - Compare two permission sets and compare Permission Set Group expanded as well as compare two users for a) permission Set, Permission Set Group, Public Group and profile

System Analyst supporting FI Salesforce from user requirement to analysis to writing story (agile) with technical solution. Did Salesforce development in Apex, Triggers, Flow, Dynamic Form, and knowledge of LWC, CRMA. Automate upload process and Analysis to integrate PPM Pro with Salesforce Data Hygiene: Data analysis and pattern study revealed the source and the process of duplicate as well as initial setup, on CRM, didn’t integrate major functions. Through Snowflake, using complex queries, was able to compare and clean Salesforce Data with outside vendor data.

Created a forward thinking company, isolvIT, Inc., to address the critical business needs of users of Oracle CRM On Demand and Salesforce.com. * Developed, tested, documented and brought to market, powerful solutions that document and extend a clients' system, drastically increasing their ROI.* Designed products to include a Virtual Keyboard for nearly any language (English, Chinese, Arabic, Japanese, etc.,) making international deployment simple, and ensuring all back office efficiency are company-wide.* Leverage Web-Services On Demand CRM to create web portals for clients external access; ensuring all data collected is centralized in the core Oracle system.

*Developed web application to consolidate all forms/fields/roles into one holistic view* Provided analysis and architecture for, and then implemented, a CRM form/child* Developed web services access onDemand to extract data, and produce specialized reporting* Provide customization and ongoing technical support of their Oracle Seibel CRM On-Demand System, based on evolving business needs and objectives.

Provided technical consulting and support, for several Fidelity companies including:Sebastians Cafés & Catering2000 - 2006 * Architected and designed a online ordering and delivery system for this boston.com's Alist award winner, that provided secure transaction, managed front and back office credit card processing and receipting needs, provided a content management system (CMS), workflow approval system, email management, and an XML interface to the Hotel Reservation System.Seaport Companies2000-2006* Designed websites' content management system (CMS), eCommerce module, shopping cart interface, hotel reservation system, credit card processing, email marketing campaigns. * Designed In-Rooms Portal, a touch screen application that could be customized to display various content, make a VOIP calls, and connect to their mainframe - thereby providing the client real-time access to billing and other inquiries related to their stay.http://www.sebastians.comhttp://www.seaportboston.comhttp://www.seaportasset.comhttp://www.wine-expos.comhttp://www.seaportalboston.com

* Designed, architected and implemented a total intranet solution (web/financial applications) for over 12k users using IIS, MS SQL Server* Ensured framework supported easy deployment of application by IT

* Responsible for 90 UNIX (SUN OS, Solaris) Sybase systems* Implemented pro-active solution to monitor and maintain those servers using cgi-perl script for automation and reporting* Administoered Object database* Managed R&D on JAVA middle-tier server* Architected and designed system for Strategic Advisor Division, which managed international funds data, prices, performance* Developed an analytical process to select funds based on predefined basis points* Developed Web and eCommerce interfaces* Provided technical and strategic guidance

* Implemented a Sybase database for UNIX and Windows clients and a transaction processing system that worked on all platforms* Integrated system to UI and Interactive Response Systems (IVR), running on PDP-11

* Acted as one of the Regional IT Experts* Conducted complex examinations and analysis of bank data, including accounts to ensure customer information was not compromised* Translated resulting files for use by FDIC Mainframe, and for transfer to assuming bank* Performed EDP Closing Manager responsibilities