Fariha Rahman Email & Phone Number

Burnham, Buckinghamshire, United Kingdom

Reading, England, United Kingdom

Reading, England, United Kingdom

Burnham, England, United Kingdom

• Supported business exposure during lockdown by introducing social media platforms to increase revenue.
• Evaluated data and conducted research in order to enhance reader experience.
• Collaborated with the IT developer to create and develop a seamless database.
• Developed data visualisation in order to analyse areas of improvement and growth.

• Collaborated with the IT team and facilitated the process of moving a major client database successfully from one CRM to another.
• Suggested and supported the implementation of an organisational change which exceeded monthly revenue by an average of 22% every quarter in 2019.
• Proven track record of successful and effective client on-boarding.

• Gathered and analysed key stakeholder requirements using various tools and techniques to set up back-end systems for donation processing, reconciliation and fulfilment.
• Enhanced user experience for our Online Reporting System by collaborating with the IT team.
• Implemented and managed every aspect of client projects/campaigns by liaising with internal departments and key stakeholders.
• Implemented and developed data reporting cycles in order to support clients with Business Process Improvement (BPI).
• Identified key areas that required improvement for a client’s campaign using the right data, which resulted in 34% increase in fundraising in the next campaign.
• Supported and conducted various forms of research involving technology, business, market and donors.

• Fulfilled and dispatched letters to clients’ customers within a set time and set a record breaking fulfilment target.
• Worked closely with the post room Supervisor to ensure smooth processes and all deadlines were met.
• Prepared daily and monthly reports on post count for upper management and implemented seamless reporting practices, which have been adopted throughout the company.
• Data captured clients’ information with 97% accuracy rate.

London, England, United Kingdom

Product: Elegant, durable and comfortable scarves designed by myself. This was a small start-up business initiated as part of the Graduate Entrepreneur Visa scheme under the supervision of the University of Greenwich.

London, England, United Kingdom

Part-time work as a foreign student, to support myself through my post-graduate studies.

Dhaka, Bangladesh

Men’s T20 World CupRegistered guests such as ICC presidents, commentators and government officials by being the first point of contact and monitored the VIP box.

Dhaka, Bangladesh (Head Office)

• Excel Banking customer service.
• Processed and produced all documentation resulting from customer enquiries and reporting to the supervisor at the end of the week.
• Fostered a relationship between the customer and the customer service department to ensure sustainability.
• Prepared everyday dispatch list and kept the record of customers involved in any kind of offers for building a strong and satisfactory relationship.

Dhaka, Bangladesh

Interviewed and surveyed customers to understand customer needs.

Dhaka, Bangladesh

Men's World CupIn charge of all the hospitality boxes, including the presidency box.

Master'S Degree, Supply Chain Management & E-Logistics

Activities and Societies: Table tennis, badminton, rock music society. Specialising in Supply Chain Management and e-Logistics..

Bachelor Of Business Administration (Bba), Finance And Marketing

Activities and Societies: Music society, battle of minds (a competition where we were being given the opportunity to come up with.