Fariha Sheikh Email & Phone Number

Arlington, Virginia, US

-Managing and growing local job boards nationwide.-Maintaining consistent sourced and paid listings updated on Axios job board site.-Performing quality customer service to clients via Zendesk.-Emailing purchasers on published, updated, and expired listings.-Outreaching to local companies per city to purchase job listings via Axios local job board.-Keeping.

Dumfries, VA, US

-Conduct market research to identify customer trends, competitor offerings and demographic data.-Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies.-Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to.

Hanover, MD, US

-Take customer calls and provide accurate, satisfactory answers to their queries and concerns-De-escalate situations involving dissatisfied customers, offering patient assistance and support-Call clients and customers to inform them about the company’s new products, services and policies-Guide callers through troubleshooting, navigating the company site or.

-Identifying, qualifying and developing a strong pipeline of new business opportunities.-Implement corporate support strategy to standardize quality of service and lowering operating costs engaging a strategic thinking team mindset focused on sustaining current and future organizational needs.-Transform IT to an effective tool that makes the company a.

Falls Church, Virginia, US

-Assisted clients and children of clients through sign in, accountmanagement, and scheduling to ensure the client satisfaction-Monitored phone calls, and emails in order to provide propercommunication between management and clientele.-Confirmed relevant guest information and payment methods toprevent fraud.

Dallas, Texas, US

-Led morning and night shifts to ensure proper protocol is followed forcustomer, and employee safety-Collaborated with trainers, class teachers, and management to meetmerchandise and membership sale goals-Built bridge of connection between customer and managementthrough communicating both positive and critical reviews.

Fairfax County, Virginia, US

-Communicated child's behavior, and current events to parent, so thatthey could remain up to date with any necessary information-Created a fun and safe environment for campers-Prepared scheduled routine for campers, so that parents, campers,and counselors knew what was to come next.

US

-Collaborated with team to meet and exceed monthly sales goals-Assisted customers with purchases to ensure their satisfaction withboth the product and our customer service.-Implemented up-selling strategies such as recommending accessoriesand complementary purchases to boost revenue.