Fariha Sheikh Email & Phone Number

Arlington, Virginia, Us

-Managing and growing local job boards nationwide.-Maintaining consistent sourced and paid listings updated on Axios job board site.-Performing quality customer service to clients via Zendesk.-Emailing purchasers on published, updated, and expired listings.-Outreaching to local companies per city to purchase job listings via Axios local job board.-Keeping sourced and paid jobs up-to-date within Excel. -Posting recent job listings to weekly local newsletters.-Meeting with MDA's weekly to discuss growth opportunities.

Dumfries, Va, Us

-Conduct market research to identify customer trends, competitor offerings and demographic data.-Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies.-Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to customers.-Investigate the performance of a company’s marketing campaigns and strategies through evaluating key performance metrics.-Create innovative marketing campaigns depending on robust data and present the recommendations to management.-Establish and maintain relationships with new and existing clients through networking and prospecting.-Create goals and objectives in order to approach customers through appropriate marketing channels.-Help in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization and content development.

Hanover, Md, Us

-Take customer calls and provide accurate, satisfactory answers to their queries and concerns-De-escalate situations involving dissatisfied customers, offering patient assistance and support-Call clients and customers to inform them about the company’s new products, services and policies-Guide callers through troubleshooting, navigating the company site or using the products or services-Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Help to train new employees and inform them about the company’s customer management policies

-Identifying, qualifying and developing a strong pipeline of new business opportunities.-Implement corporate support strategy to standardize quality of service and lowering operating costs engaging a strategic thinking team mindset focused on sustaining current and future organizational needs.-Transform IT to an effective tool that makes the company a better place to work and retain talent by leveraging the most current technologies in the industry with our services.-Conduct research as necessary to identify and engage with appropriate influencers and decision makers within targeted company-Develop strategic communication plans.-Prospecting and follow-ups to nurture relationships and move opportunities through the sales stages.-Assist in developing project plans, defining roles and responsibilities and the scope of work for each project with input from sponsors, project leaders, and functional groups.

Falls Church, Virginia, Us

-Assisted clients and children of clients through sign in, accountmanagement, and scheduling to ensure the client satisfaction-Monitored phone calls, and emails in order to provide propercommunication between management and clientele.-Confirmed relevant guest information and payment methods toprevent fraud.

Dallas, Texas, Us

-Led morning and night shifts to ensure proper protocol is followed forcustomer, and employee safety-Collaborated with trainers, class teachers, and management to meetmerchandise and membership sale goals-Built bridge of connection between customer and managementthrough communicating both positive and critical reviews.

Fairfax County , Virginia , Us

-Communicated child's behavior, and current events to parent, so thatthey could remain up to date with any necessary information-Created a fun and safe environment for campers-Prepared scheduled routine for campers, so that parents, campers,and counselors knew what was to come next.

Us

-Collaborated with team to meet and exceed monthly sales goals-Assisted customers with purchases to ensure their satisfaction withboth the product and our customer service.-Implemented up-selling strategies such as recommending accessoriesand complementary purchases to boost revenue.