Muhammad Faris Ridhwan Abdullah Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

1) Managing and develop East Coast market portfolio for Liquefied Petroleum Gas (LPG).2) Monitoring competitor activities by gathering the intelligence and actively keep a pulse on the market situation.3) Identify new LPG business opportunities to penetrate market and study non-represented area to expand brand presence.4) Nurture a solid rapport with dealer and build strategic relationship to further enhance the business grow and effectiveness. 5) Ensure high level of dealer satisfaction through a solid services and good customer relationship management.6) Maximize sales profitability to make sure the margin is in a healthy condition and minimize the loses.7) Liaise closely with internal department such as business support, finance, marketing, technical and even with the governing bodies to ensure smooth operation in day to day flow.8) Visiting dealer to find out their needs and discuss any arising issue to help them to grow and strive for higher level of business.9) Conduct safety audit require by HSE ( Health, Safety, and Environment) department at dealer’s LPG store to make sure it is following the compliance and well maintained.

• Positioned in Fire & Gas Division (FGD) which involve supply and consultation for Flame and Gas Detector requirement in Oil & Gas industry and General industry.• Involved in sales trading to prepare costing for the quotation and proposal for client inquiry.• Build a solid relationship with key stakeholder in current and potential clients to develop business opportunities while promoting company capability.• Monitored quotation, following up with customers and provide them with the best support and advice.• Secured and maintaining spare part contract with end user.• React to customer complaint and urgent request for item delivery by expediting it accordingly to meet the required date on site.• Providing support to manager in ongoing project and tendering new project.• Do a site visit at client plant and factory accordingly to prepare proposal that meet the requirement.• Coordinate and work out a solution together with other department such as project and service team.

Selangor, Malaysia

- Studying part list and drawing of elevator in order to send technical inquiry to factory.- Prepared costing and provide quotation estimation to customers by studying the related documents and technical information.- Meet client to build a good rapport, provide consultation and recommendation, technical support and product education.- Monitor customer and keeping in touch with them to understand their need better and provide a solution to their problem.- Assisting a senior colleague in doing site check at job site.- Providing support to other branch in costing, quotation and sending technical inquiry.- Work closely with other department such as drawing and project team to ensure the ongoing and upcoming project to run smoothly.

Malacca, Malaysia

I have gone through an industrial training with PETRONAS Lubricants International for 3 months. During this process, I have gained knowledge and exposures regarding maintenance and mechanical works which can enhance my skills and talents. I have been attached under maintenance department at Melaka Lube Blending Plant during my internship. There are several of task and project that were assigned for me:- Mainly involved in taking part in preparing an Inspection Checklist for a Line Machine and getting familiar with the equipment in the plant.- Providing help in doing a maintenance work in the plant such as changing the strainer, opening strainer body, installing blind and others.- Assisting in other project such as creating a New Functional Location List for the plant that need to be updated in SAP system in the future.- Administrative work such as updating the work order compliance report on a weekly basis.- Observe and learn the work of the Shut Down process by following the Technician Supervisor of the Plant during the Shut Down progress.

Bachelor'S Degree, Mechanical Engineering

Matriculation, Physical Sciences

PDT Programme