Key Responsibilities:Vehicle Management:Arranged and positioned new and used Dodge vehicles on the lot to maximize visibility and presentation.Ensured that vehicles were organized by make, model, and condition for easy access and customer viewing.Coordinated with sales staff to prepare vehicles for test drives, including cleaning and fueling.Inventory Maintenance:Conducted regular inventory checks to confirm the accuracy of vehicle records.Collaborated with the sales and service departments to update inventory listings and ensure transparency in stock availability.Assisted in the tracking and reporting of vehicle sales and deliveries.Customer Service:Provided exceptional customer service by promptly assisting customers with inquiries, directing them to the appropriate personnel, and addressing their needs courteously and professionally.Offered assistance during the selection and purchase process, including demonstrating vehicle features and options.Vehicle Care:Performed routine maintenance tasks, such as washing, detailing, and ensuring vehicles were in pristine condition.Maintained a clean and organized lot to enhance the dealership's visual appeal.Facility Maintenance:Contributed to the cleanliness and orderliness of the dealership's premises by performing tasks like sweeping, snow removal, and landscaping.Assisted in the setup and dismantling of promotional displays and events on the lot.Safety and Compliance:Adhered to safety protocols and dealership regulations to prevent accidents and maintain a safe working environment.Assisted in maintaining compliance with environmental and safety standards, including disposal of hazardous materials.

Technical Issue Resolution: Diagnose and troubleshoot software, hardware, and network issues for both internal teams and external clients, ensuring minimal downtime and optimal performance.Solution Design and Customization: Develop and implement custom solutions to meet unique client needs, tailoring software configurations, integrations, and workflows.System Integration: Collaborate with product, engineering, and support teams to integrate new systems, APIs, and applications seamlessly into existing infrastructure.Performance Monitoring: Continuously monitor systems to proactively identify potential issues, ensuring optimal performance, scalability, and reliability.User Support and Training: Assist end-users in understanding and using technology effectively, providing hands-on support and delivering training sessions as needed.Documentation and Knowledge Management: Create and maintain detailed technical documentation, including troubleshooting guides, SOPs, and user manuals.Cross-Functional Collaboration: Work closely with teams such as DevOps, Product Management, and Customer Support to streamline processes, gather requirements, and deliver high-quality solutions.Project Management: Oversee implementation projects from start to finish, including planning, tracking progress, and ensuring timely completion of tasks.Automation and Scripting: Develop scripts and automated workflows to improve efficiency, reduce manual work, and streamline repetitive tasks.Customer Success Support: Build and maintain strong client relationships by providing top-tier support, regularly checking in on system health, and addressing customer feedback.