IT Support Engineer with a track record of delivering technical support and customer care to clients, maintaining various PC hardware and software, and coordinating new personnel. Experienced in object-oriented programming, code development, testing, and debugging, interface design, and system and network administration. Proactive, dynamic, and a skilled troubleshooter, with a strong emphasis on developing and implementing process improvements to support company growth and technicalimmovalien.

Modem Configuration and replacement.• Installing and configuring (OS installation, Updates, Drivers, Adding workstations to domain,Installation of Applications and Development Software’s, Office packages, Browsers etc) accordingto user requirements.• Troubleshooting Network Issues Physically & Remotely.• Printer Configuration.• Management and support of IP Addresses, Share folders, Disk quotas, home folders, and terminalservices.• Configuring Network Printers, Scanners, Smartphones and all other network devices.• Installation, configuration, and management of Windows Server 2012 R2• IP Managing and configuration.• Repairing fault network connection (copper & Fibre).• Reporting Day to Day Operation.• Installation and Configuration of DHCP and DNS.• Customer support by helping customers remotely to resolve simple modem connectivity relatedissues.