Farishtae Minwalla Email & Phone Number

Aylmer, Ontario Canada

• Maintain Accounts for Group of Companies: Monthly Reconciliations, EFT Payments, and Banking.• Monthly Basis prepare Government Remittances, financial & management reports in a timely manner.• Complete month-end, year-end close procedures in a timely and accurate manner.• Maintain/Update Customer Promotions & Communications Database• Assist with Insurance, Services Contracts, Legal Agreements, Licenses • Update Customer & Industry Contacts Database & LinkedIn Connections• Assist with Human Resources Management Personnel Files, Recruitment/Advertisements, & Benefits Administration• Prepare records of employment for employees.• Process payroll to deliver on time-sensitive payments for employees• Cover responsibilities of Administrative Assistant during vacation and assist during busy periods in Customer Orders, Supplier Purchase Orders, Invoice Customers, & Administer Employee Expenses Accounts• Maintain Micro Premix Files with up to date signed formulas, labels & Maintain & manage existing and new registrations with CFIA• Create Quarterly Bonus and departmental reports based on reports pulled from Sage50.

Tillsonburg, Ontario, Canada

• Lead team through shift, encouraging a positive attitude and supportive work atmosphere.• Utilize planning and projection tools to maximize efficiency, particularly during peak service periods.• Attentively listen to and resolve customer concerns in a timely and satisfactory manner.• Achieve customer satisfaction by focusing on relationship building and effective service provision.• Coach, mentor, and train team members on their respective workstations.• Review and implement shift plan to ensure smooth production.• Identify issues and propose solutions, resulting in a positive impact on the restaurant’s bottom line.• Retain talent by motivating the team and recognizing good performance.

Mississauga, On Canada

• Designed internal posters and documents for different workplace committees.• Assisted clients with customized service products; average of 12.4 daily sales ratios out of 5 per day, exceeding the target by 248%.• Established collaborative relationships with a team of 10 CSR agents by motivating, working together to achieve goals, and engaging in team building and business development activities.• Met monthly quotas and exceeded targets by 70%; recognized by management as a top salesperson.• Maximized and effectively used technology, tools and sales resources with all clients.• 90% customer satisfaction level achieved by displaying professionalism and active listening skills to establish rapport; demonstrated in quarterly reports.• Selected to mentor and coach new RBC hires through sit-ins and administering advice to aid in their corporate development.• Contributed to the development of the business by working in a cross-functional environment to understand the needs of other divisions.

Wynford Canada

• Promoted company's marketing packages (telephone, internet and cable) in 5 buildings with an average of 500 apartments on a daily basis.• Interacted with over 30 clients/day; met weekly targets within deadlines consistently.• Approached and engaged with prospective clients by providing an overview of services.• Created and adapted marketing strategies by linking benefits and features of services to each individual.• Determined effective layout for advertising booths at multiple locations (universities, condo buildings, and apartment buildings.)

Pakistan

• Used online mediums to source out marketing and writing projects for worldwide clients.• Gathered and completed background information required to fulfill freelance writing assignments completed on a contract basis.• Based on proposals, negotiated time-frames and service fees for completion; created an average of five articles on a daily basis.• Coordinated with clients to develop strategic, dynamic and interactive online marketing presence

Greater Atlanta Area

• Assisted 60 clients/day and performed debit, credit and cash transactions of up to $3000/daily.• Managed three full-time employees; created biweekly schedules and trained new employees on opening and closing procedures.• Collaborated with four suppliers on a daily basis and picked up merchandise from warehouse retailers.• Conducted a weekly inventory of over 5000 products.• Performed bank deposits and finalized end-of-day transaction reports.

Bachelor’S Degree, Business Administration And Management, General

Master’S Of Business Administration, Marketing, 3.0 Gpa

Activities and Societies: - Conducted and Organized round table conference for Entrepreneurship Course. - Organized and Managed Festival.

Digital Marketing, 89.9%

Focuses on the pillars of modern marketing and digital communications and provides the skills to navigate the changing marketing landscape.

High School, Medical