Faris Zamat Email & Phone Number

Petaling Jaya, My

Penang, Malaysia

• Oversaw global procurement compliance for the company's Travel and Expense (T&E) function, ensuring adherence to policies and regulations.• Ensured timely processing of employee expenses routed to the manual audit queue, utilizing SAP Concur for efficient audit tracking.• Prepared and analysed reports on travel and expense spending, identifying trends, cost-saving opportunities, and areas for policy improvements.• Enforced travel policies and procedures, providing guidance to employees on allowable expenses, preferred vendors, and proper documentation requirements.• Resolved employee queries and issues related to travel policies, expense report submissions, and reimbursement status.• Investigated and followed up on expense reports exceeding threshold limits, maintaining accurate records and closing audits efficiently.• Delivered training and support to employees on expense report submission, compliance requirements, and proper documentation.• Responded to and resolved internal stakeholder queries related to Travel and Expense (T&E) audit processes, maintaining compliance and clarity.• Streamlined expense reporting processes by implementing new auditing procedures, reducing errors by 20% and improving processing time.• Reviewed and resolved audit discrepancies, investigating transactions outside standard audit procedures to ensure proper compliance and resolution.• Provided excellent customer service, delivering timely and accurate explanations of key policies, practices, and procedures to internal stakeholders, enhancing transparency and understanding.• Identified opportunities for process enhancements to optimize efficiency, reduce errors, and streamline auditing procedures including follow-up.

Penang, Malaysia

• Facilitated internal and external approvals for IT asset request forms, invoices, quotes, and related documents, collaborating with top management for timely processing.• Greeted and assisted visitors, vendors, clients, and new hires, ensuring efficient direction to relevant personnel.• Performed clerical duties, including answering phone calls, responding to emails, and preparing official correspondence, memos, and documentation.• Coordinated appointments, meetings, and conference room schedules, ensuring no duplicate bookings and effectively minimizing costs.• Monitored and maintained office supplies and equipment, ensuring availability and timely updates.• Executed bookkeeping tasks, including managing invoices, delivery orders, purchase orders, quotations, and scheduling tasks.• Created and managed purchase orders (POs) for office supplies, inventory, facility purchases, and travel arrangements, ensuring accuracy and timely processing.• Conducted price and quality analysis for purchasing IT accessories, office supplies, stationery, and furniture, ensuring cost-effective procurement.Internal• Oversaw office facility and equipment maintenance, ensuring operational efficiency.• Initiated vendor and staff setup in the system for claims processing and record-keeping purposes.• Managed expense claims for top management (personal) and staff (dental, optical, and general health screening) through the SAP Concur system.• Conducted safety orientations for new hires, ensuring compliance with company policies.• Maintained and updated IT assets in real-time, ensuring accurate records and proper maintenance.

Penang, Malaysia

• Appointed as successor for the Customer Service team, overseeing key responsibilities during transitions.• Managed global import processes for air, ocean, and land shipments for the client Cotton On Group (COG), ensuring smooth logistics operations.• Recognized process expert for COG tasks, with active involvement in Robotic Process Automation (RPA) to streamline processes and improve efficiency.• Ensured accurate data entry into CargoWise One (CW1) by adhering to global Standard Operating Procedures (SOPs).• Validated and reconciled documentation (MBL, Pre-Alert, HBL, CIV, PKL, and DPL) against the CW1 system, ensuring consistency from consolidation to the issuance of the Arrival Shipment Notice (ASN) to customers.• Monitored work accuracy and adherence to deadlines, ensuring all tasks were completed within the defined Key Performance Indicators (KPIs).• Proactively communicated with suppliers, client services, and customers, utilizing email and conference calls to facilitate smooth business transitions.• Generated and analyzed reports to ensure all shipment statuses were updated, consistently meeting deadlines as per COG's KPI standards.• Handled ad-hoc tasks, including daily team reports and providing backup support for urgent jobs as required.• Trained staff on the export process (ocean), covering tasks such as booking creation, shipment conversion, and document preparation (MBL, HBL, shipping instructions, and other commercial documents).• Actively participated in company engagement events, contributing to team culture and collaboration.

Tesco Extra Sungai Dua (M446)

• Cover for office management and operation for the stall.• Check on opening and closing of the stall everyday. • Handle staff recruitment and monthly roaster for the stall.• Updating paperwork and filing following SOP of the stall. • Assist in incoming and outgoing call for the stall on daily operation.• Checking and updating price for every product from the system. • Prepared delivery order for empty tote box and return of the goods.• Received goods from warehouse and updating inventory systematically.• Served and conviced customers to purchase the product.Reason for leaving: Find new experience.

Kelantan, Malaysia

I have done my internship as Assistant Clerk. On this position I have been assigned with three major task which is becoming personal assistant to my supervisor, administrator and assistant clerk. For the job personal assistant to my supervisor, I need to arrange my supervisor schedule, reminding about her meeting and take in charge when she outstation. Secondly is as administrator which my job to take inbound an outbound call from and to in and outside organization. I also make a systematic filing procedure on incoming and out-coming mails. Lastly, is helping unit's clerk for filling the documentation and send to another department. Keep up to date the Counselling2u system. I also assigned by supervisor to handle events and programs.

Bachelor Of Business Administration - Bba, Business/Office Automation/Technology/Data Entry, 2.47

Activities and Societies: Active person in societies President for AWESOME Association 2015/2016/2017 Session Event Manager of the program.

Certificated, Accounting And Business/Management, 2.60

Activities and Societies: Event Manager for Program Explorace Econrace

Sijil Pelajaran Malaysia (Spm), Accounting And Business/Management, 2A'S 6B'S 1C'S And 1D'S