I am a highly experienced professional from the Philippines, with a proven track record of success in the BPO industry. As a Virtual Assistant, Social Media Manager, Data Entry Expert, Online Researcher, and Graphic Designer, I possess the necessary skills and expertise to excel in any role.Throughout my career, I have consistently provided exceptional customer service, which has set me apart from my peers. My punctuality, integrity, and honesty are just a few of the qualities that make me an ideal candidate for any job proposal that I accept.In addition to my customer service skills, I am also proficient in Microsoft Excel, Spreadsheet, Canva, and Photoshop. I utilize modern technologies such as Windows Computers and Android Devices to ensure that all tasks are completed efficiently and effectively.Given my extensive experience and successful work history, I am confident that I am the right fit for any position in this field. If you are interested in hiring me, please feel free to contact me via email.Thank you for your consideration.
Teleserv Asia
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Customer Service RepresentativeTeleserv Asia Nov 2023 - PresentSeasonal Account Only
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Customer Service RepresentativeTtec Jul 2022 - Oct 2022Metro Manila -
Technical Support SpecialistAsurion Sep 2020 - Dec 2021●Answer troubleshooting inquiries and also walkthrough customers.● Sell them Insurance -
Virtual AssistantM.S Clothing Co Aug 2021 - Nov 2021Philippines●Manage social media●answer questions from customers●Graphic design for some of t-shirt●Post and advertise product
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Technical Support SpecialistIqor Mar 2018 - Sep 2020Philippines●Assisted inbound customers on their general inquiries for phone and internet service.●Provided technical and repair support for phone and internet service.●Assisted inbound customers on their billing issues, upgrade, and downgrade of service.●Assisted customers in processing their payments using debit or credit cards. -
Customer Service RepresentativeConvergys Jan 2017 - Mar 2018Philippines●Assisted inbound customers on their general inquiries for phone and internet service.●Provided technical and repair support for phone and internet service.●Assisted inbound customers on their billing issues, upgrade, and downgrade of service.●Assisted customers in processing their payments using debit or credit cards.
Fariza Usman Education Details
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Psychology
Frequently Asked Questions about Fariza Usman
What company does Fariza Usman work for?
Fariza Usman works for Teleserv Asia
What is Fariza Usman's role at the current company?
Fariza Usman's current role is VIRTUAL ASSISTANT.
What schools did Fariza Usman attend?
Fariza Usman attended Cavite State University.
Not the Fariza Usman you were looking for?
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Fariza Usman
Calabarzon, Philippines -
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