and Change is a Prosci Primary Affiliate, a consulting and training company with a specialization in change management and business transformation. We operate in more than 30 countries from our offices in the UK, South Africa, Turkey and Kazakhstan. Website: www.andchange.com (Eng.), www.andchange.ru (Rus.)

• Developing digital transformation programs for 12 portfolio companies• Successfully managing a team of 50 employees directly and ~ 150 employees indirectlyKey achievements:• Added 32 projects worth 160 mln euro to the project portfolio ensuring that new technology solutions are focused on improving production process in a sustainable way• Held online conferences Digital Samruk 2020 with 1 000 participants, including Prime minister of Kazakhstan• Revisited communication strategy leading to 234 publications in mass media and implementation of overarching digital communication channels.

• Development of a change management department from scratch• Was in charge of change management strategy for transformation projects• Led change management work streams with a structured methodology• Identified and effectively collaborated with key stakeholdersKey achievements:• Recruited and trained 5 new change managers in Fund’s team that made their substantial contribution to the transformation (there are no trained specialists in Change Management in Kazakhstan)• Developed a change management methodology to assess and define the change needs and strategies that make complex change easy • Promoted change management culture recommending course correction activities as needed• Created a roster of available change managers for portfolio companies

• Developed change management plans and strategies for transformation projects• Led change management work streams with a structured methodology• Created awareness about Change management among Top managers and middle managers in KTZ• Involved key decision-makers in the process of developing the target business model (there was resistance, and the use of CM tools was required)

Strategy Planning and Organizational Development Department• Implemented the company’s development strategy• Developed and implemented Balance score card • Conducted market research and assessed the company’s productivity• Interacted with government bodies and other organizations concerning reforms in railway sectorKey achievements:• Implemented ISO system that helped to achieve operational success • Participated in the railway modernization of the country • Launched an incentive system for managers depending on their efficiency that dramatically enhanced productivity

Postgraduate InternshipDiploma: Studying the experience of the company's business transformation

• Provided support for various projects• Drew up and concluded contracts and additional agreements worth up to 250 thousand euro• Dealt with commercial offers• Developed tools for subcontractors’ supervision