Farman Ullah Email & Phone Number

United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

India

Project: Deep MindClient: GoogleKey responsibilities:• As a Deep Mind Analyst, I’m responsible for working on Atari games and worked on Artificial Intelligence robotics games.• Responsible for collecting, organizing, and analyzing data to identify patterns, trends, and insights.• Using Analytical tools and techniques extracted meaningful information from datasets.• Assessed the performance of team members and reported to higher management.• Assisted team leads make informed decisions and identifyareas for improvement.

India

Customer Support Executive | Aegis Customer Support Services |Hyderabad, IndiaKey responsibilities:• Responsible for providing customers with technical support and customer satisfaction by ensuring that all questions and concerns are taken care of the first time they call in forassistance.• Correspond with customers regarding billing questions,program rates and programming information.• Commended for excellent consultative sales and customer service skills on performance reviews.• Selected Achievements: Completed extensive training in sales and customer service, as well as specialized training in multiple product areas including cable, internet, and digital phone service Maintained productivity.• Collaborate with colleagues to determine areas for improvement, review departmental performanceand develop ideas for better service to customers.• Present quarterly reports to executive management detailing the performance and success of theteam, budgetary concerns and implementation of new policies.

Kuwait

Civil Site Engineer | BuildTech General Trading & Cont.Co.W.L.L| KuwaitKey responsibilities:• Created detailed project schedules, working closely with contractors to manage accurate, timelycompletion of work.• Supported Senior site engineers with operational functions.• Report to the Project Manager on the progress of works, resource utilization and manpower status.• Attend department meetings to view progress, schedule and cost incurred to date.• Discuss and resolve any technical issues highlighted in the site meeting.• Assisting project manager to check the design if any changes constructed on site.• Attend department meetings to view progress, schedule and cost incurred to date.

India

Sales Executive | Imran Textiles | Hyderabad, IndiaKey responsibilities:• Establishing trust in customer relations, leading to 19% increase in customer retention.• Collaborate on marketing projects to improve brand awareness and increase inbound customerinterest, resulting in increased revenue beyond targets.• Understood customer needs, leading to a 40% close rate.• Collaborated with the Compliance Unit to resolve issues and maintain a high level of customersatisfaction.• Developed and implemented operational strategies for the sales department significantly improvingthe business process.• Collaborated with cross-functional teams to develop and execute successful marketing campaigns,resulting in increased brand awareness and engagement.• Created detailed sales reports and forecasts to track performance and identify areas for improvement.• Trained and mentored new Sales Executives to improve their sales skills and achieve their targets.